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<blockquote data-quote="Rod" data-source="post: 1906479" data-attributes="member: 204485">TinaR997, from what i can see only your recovery partition is available and the report that Disk Utility generated is for that partition only.&nbsp; That would suggest that the main storage partition of your computer (Macintosh HD) has been damaged or corrupted beyond use.At this point there may be little that you can do yourself to save your data. If you had another source to boot your machine from then your Macintosh HD may be available as a storage partition even if the operating system is not functioning.&nbsp; That could allow retrieval of some of you data but if you do not have those options I fear there is little you can do other than taking it to a repair shop of some sort.Sadly data retrieval is difficult, expensive and not always successful.Do try switching the device off completely and removing the power souce (unplug it from AC power) and reboot it after 15min or so a couple of times just in case it is borderline and can still boot.&nbsp; If so immediately do a new backup if you are using Time Machine.&nbsp; Dont attempt to do anything else or it may crash again.&nbsp; If that fails then a repair shop is probably your only alternative.Either way your MacBook Pro will probably require a new HD at best.&nbsp; Dont forget a lot of your data will have been saved on iCloud (assuming you were using that) such as contacts, email accounts, Mail, Calendars, Notes, Apps, purchased music etc not to mention your old backup.</blockquote>

[QUOTE="Rod, post: 1906479, member: 204485"] TinaR997, from what i can see only your recovery partition is available and the report that Disk Utility generated is for that partition only. That would suggest that the main storage partition of your computer (Macintosh HD) has been damaged or corrupted beyond use. At this point there may be little that you can do [I]yourself[/I] to save your data. If you had another source to boot your machine from then your Macintosh HD may be available as a storage partition even if the operating system is not functioning. That [I]could [/I]allow retrieval of some of you data but if you do not have those options I fear there is little you can do other than taking it to a repair shop of some sort. Sadly data retrieval is difficult, expensive and not always successful. Do try switching the device off completely and removing the power souce (unplug it from AC power) and reboot it after 15min or so a couple of times just in case it is borderline and can still boot. If so immediately do a new backup if you are using Time Machine. Dont attempt to do anything else or it may crash again. If that fails then a repair shop is probably your only alternative. Either way your MacBook Pro will probably require a new HD at best. Dont forget a lot of your data will have been saved on iCloud (assuming you were using that) such as contacts, email accounts, Mail, Calendars, Notes, Apps, purchased music etc not to mention your old backup. [/QUOTE]

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