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Apple Computing Products:
macOS - Notebook Hardware
First the "X" Key, Now the "H" Key
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<blockquote data-quote="Marrk" data-source="post: 1794334" data-attributes="member: 193327"><p>UPDATE:</p><p></p><p>Today, I went to the Genius Bar at the Apple store at The Grove. They did a diagnostic on the system. Everything was working, including the keys. (My keyboard problem is, and always has been, intermittent, so this made sense.) The genius said that he could "clean" the keys, either by lifting each balky key slightly and blasting in some air, or by removing each key. Another option would be to ship the unit to a repair center and have them replace the top half of the case. The last option was to do nothing.</p><p></p><p>I decided to do nothing for the moment. My issue is now a matter of record with Apple. If something happens again, we have a reference. Since I am still eligible, I will probably buy some Apple Care Protection.</p><p></p><p>Note: The genius said that these keyboards have been a problem since 2016, and they did a redesign of the keyboard for 2017. </p><p></p><p>P.S. Last night, I noticed that my InCase Hardshell Case is cracked. Five months old. Jeesh.</p></blockquote><p></p>
[QUOTE="Marrk, post: 1794334, member: 193327"] UPDATE: Today, I went to the Genius Bar at the Apple store at The Grove. They did a diagnostic on the system. Everything was working, including the keys. (My keyboard problem is, and always has been, intermittent, so this made sense.) The genius said that he could "clean" the keys, either by lifting each balky key slightly and blasting in some air, or by removing each key. Another option would be to ship the unit to a repair center and have them replace the top half of the case. The last option was to do nothing. I decided to do nothing for the moment. My issue is now a matter of record with Apple. If something happens again, we have a reference. Since I am still eligible, I will probably buy some Apple Care Protection. Note: The genius said that these keyboards have been a problem since 2016, and they did a redesign of the keyboard for 2017. P.S. Last night, I noticed that my InCase Hardshell Case is cracked. Five months old. Jeesh. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
First the "X" Key, Now the "H" Key
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