- Joined
- Jul 21, 2019
- Messages
- 6
- Reaction score
- 0
- Points
- 1
Hello everyone!
I am in desperate need of expert advise. I have an iPad Pro 12.9 1st generation WIFI only 128GB
Randomly, without any physical or liquid damage the iPad stopped charging. When connected to a cable it shows a charging icon but the battery percentage does not increase. It's now on 12% and slowly falling. I have tried different cables and a different plug but this has not helped. I am confident that the cables and plugs work as they charge my iPhone X. I have tried charging the iPad in airplane mode and whilst turned off but this hasn't helped.
I have also tried buying a Logitech LogiBase charging stand and dock from amazon which allows charging via the smart connector but this hasn't worked either. I have been able to perform a full system restore via a USB cable to my laptop but this too has not helped. I think that this does however demonstrate that the lightening connector port works.
The only thing I can think of is that the problem started after installing IOS13 Beta. That being said, I have performed a system restore to IOS 12.3.1 but this hasn't fixed the problem.
Does anybody have any ideas?
Thank you!
I am in desperate need of expert advise. I have an iPad Pro 12.9 1st generation WIFI only 128GB
Randomly, without any physical or liquid damage the iPad stopped charging. When connected to a cable it shows a charging icon but the battery percentage does not increase. It's now on 12% and slowly falling. I have tried different cables and a different plug but this has not helped. I am confident that the cables and plugs work as they charge my iPhone X. I have tried charging the iPad in airplane mode and whilst turned off but this hasn't helped.
I have also tried buying a Logitech LogiBase charging stand and dock from amazon which allows charging via the smart connector but this hasn't worked either. I have been able to perform a full system restore via a USB cable to my laptop but this too has not helped. I think that this does however demonstrate that the lightening connector port works.
The only thing I can think of is that the problem started after installing IOS13 Beta. That being said, I have performed a system restore to IOS 12.3.1 but this hasn't fixed the problem.
Does anybody have any ideas?
Thank you!