Face Time not connecting

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I have been on Face Time many times before, now it is saying Face Time Failed every time I try to connect to someone. It doesn't even ring but automatically says failed. I don't know how to get it started again.
 

Raz0rEdge

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Welcome to Mac-Forums..

FaceTime on your iOS device or Mac? Are you having any network issues during the times that FaceTime fails? You've restarted the device in question? Have you logged out and logged back in?
 
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I'm using a MacBook Pro. I have no network issues and I have restarted and logged out and in. I don't even know where else to look. It always worked before.

Thanks for getting back to me.
Mary
 

Raz0rEdge

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Within the FaceTime app, try FaceTime->Turn FaceTime off and then turn it back on and try to connect. If that doesn't work, then go to FaceTime->Preferences and next your Apple ID, click Sign Out and then sign back in and try to connect again..
 
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It worked!! Thanks so much! I haven't been able to contact my son in another country, so I am very grateful that it now works.

Mary
 

Raz0rEdge

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Great! Glad that sorted out your issue, and the next time it happens (oh you bet it will..;) ) you know the steps to fix it..
 

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