External Superdrive not accepting discs

Joined
Dec 26, 2008
Messages
225
Reaction score
5
Points
18
Location
London, UK
Your Mac's Specs
 13" MacBook Air w/ 1.8GHz i7 & 4GB, iPhone 5S 32GB Gold
My apologies if there is already a thread on this, I searched Google and here but couldn't find anything on it.

I recently got an official Apple external USB SuperDrive (pre-owned) from Ebay to use with my MBA, and it appears to be broken or at least something is wrong with it. When I plug the USB into the MBA, the drive makes a few noises and shows up in Disk Utility (albeit greyed out and not selectable). However, when I try to insert a disc, the disc does one of two things. Either I can only push the disc in halfway and something solid inside prevents me from inserting the disc any further (with no effort from the Superdrive to pull the disc in), or as soon as it senses me inserting a disc it acts as if it's trying to pull it in (noises and vibrations and such) but doesn't let me insert it at all, it's just blocked completely. If the disc is inside like 1/4 by this time it feels as if its trying to crush it then it stops.

To get it back to the state it was when first plugging in i've just been using drutil eject in Terminal and trying it again but it looks like I'm not going to have any luck with it. Has anybody been through this and know a fix for it? Or is it likely that the optical drive needs replacing due to being broken somehow?
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,247
Reaction score
1,834
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Did you pay for the Apple Superdrive with PayPal? Lodge a request for a refund from the seller and return the drive. If the seller refuses, you can take it up with eBay or PayPal to get a refund. To answer your question... the drive appears to be defective. Slot loading drives are difficult to repair and usually not worth the time and effort.
 
OP
DriftNismo
Joined
Dec 26, 2008
Messages
225
Reaction score
5
Points
18
Location
London, UK
Your Mac's Specs
 13" MacBook Air w/ 1.8GHz i7 & 4GB, iPhone 5S 32GB Gold
Thread can be closed or deleted now, fixed it in the end.

I pryd it open and unscrewed the case containing the optical drive and of all things, a Samsung PC Driver mini-disc pops out of it. After this was removed, the arm was stuck up and just needed moving back, and then the laser wasn't reading properly so I cleaned it and now it's working perfectly.
 
Joined
Jan 20, 2012
Messages
5,117
Reaction score
479
Points
83
Location
North Carolina
Your Mac's Specs
Air M2 ('22) OS 14.5; M3 iMac ('23) OS 14.5; iPad Pro; iPhone 14
Thread can be closed or deleted now, fixed it in the end.

I pryd it open and unscrewed the case containing the optical drive and of all things, a Samsung PC Driver mini-disc pops out of it. After this was removed, the arm was stuck up and just needed moving back, and then the laser wasn't reading properly so I cleaned it and now it's working perfectly.

BOY - quite a story and amazing after all of your efforts, the drive worked! :) Dave
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top