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Apple Computing Products:
macOS - Operating System
EtreCheck report - need help please
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<blockquote data-quote="JanetL" data-source="post: 1848492" data-attributes="member: 404398"><p>Hello,</p><p>I had a pop window for "low memory" and found an answer one of you gave to run EtreCheck. I have done so and now I am wondering what should I remove. Concerned about unassigned files. I appreciate any advice you can give me. Thank you. JanetL</p><p></p><p>Here is the report:</p><p></p><p>EtreCheck version: 5.5.4 (5106)</p><p>Report generated: 2020-04-29 13:58:15</p><p>Download EtreCheck from <a href="https://etrecheck.com" target="_blank">EtreCheck</a></p><p>Runtime: 4:09</p><p>Performance: Good</p><p>Sandbox: Enabled</p><p>Full drive access: Disabled</p><p></p><p>Problem: Other problem</p><p>Description: </p><p>computer is low on memory</p><p></p><p>Major Issues:</p><p> Anything that appears on this list needs immediate attention. </p><p> No Time Machine backup - Time Machine backup not found.</p><p> Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.</p><p></p><p>Minor Issues:</p><p> These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. </p><p> Clean up - There are orphan files that could be removed.</p><p> Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.</p><p> 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".</p><p> Limited drive access - More information may be available with Full Drive Access.</p><p> Sharing enabled - This machine has sharing services enabled that could be a security risk.</p><p></p><p>Hardware Information:</p><p> iMac (27-inch, Late 2013)</p><p> iMac Model: iMac14,2</p><p> 3.5 GHz Quad-Core Intel Core i7 (i7-4771) CPU: 4-core</p><p> 8 RAM - Upgradeable</p><p> BANK 0/DIMM0 - 4 GB DDR3 1600 </p><p> BANK 1/DIMM0 - 4 GB DDR3 1600 </p><p> BANK 0/DIMM1 - Empty </p><p> BANK 1/DIMM1 - Empty </p><p></p><p>Video Information:</p><p> NVIDIA GeForce GTX 775M - VRAM: 2 GB</p><p> iMac 2560 x 1440</p><p></p><p>Drives:</p><p> disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) </p><p> Internal SATA 3 Gigabit Serial ATA</p><p> disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB</p><p> disk0s2 [APFS Container] 1000.00 GB</p><p> disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes)</p><p> disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 130.04 GB used)</p><p> disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)</p><p> disk1s3 - Recovery (APFS) [Recovery] (Shared)</p><p> disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used)</p><p> disk1s5 - Macintosh HD (APFS) (Shared - 11.15 GB used)</p><p></p><p>Mounted Volumes:</p><p> disk1s1 - M************ Data [APFS Virtual drive]</p><p> 1000.00 GB (Shared - 130.04 GB used, 860.87 GB available, 857.98 GB free)</p><p> APFS</p><p> Mount point: /System/Volumes/Data</p><p></p><p> disk1s4 - VM [APFS VM]</p><p> 1000.00 GB (Shared - 1 MB used, 857.98 GB free)</p><p> APFS</p><p> Mount point: /private/var/vm</p><p></p><p> disk1s5 - Macintosh HD</p><p> 1000.00 GB (Shared - 11.15 GB used, 860.87 GB available, 857.98 GB free)</p><p> APFS</p><p> Mount point: /</p><p> Read-only: Yes</p><p></p><p>Network:</p><p> Interface Bluetooth-Modem: Bluetooth DUN</p><p> Interface en0: Ethernet</p><p> Interface en1: Wi-Fi</p><p> 802.11 a/b/g/n/ac</p><p> Interface en4: Bluetooth PAN</p><p> Interface bridge0: Thunderbolt Bridge</p><p></p><p> Printer sharing: Enabled</p><p></p><p>System Software:</p><p> macOS Catalina 10.15.4 (19E287) </p><p> Time since boot: Less than an hour</p><p></p><p>Notifications:</p><p> Notifications not available without Full Drive Access.</p><p></p><p>Security:</p><p> System Status</p><p> Gatekeeper: Enabled</p><p> System Integrity Protection: Enabled</p><p></p><p> Antivirus software: Apple and Trusteer</p><p></p><p> Printer sharing: Enabled</p><p></p><p>Unsigned Files:</p><p> Launchd: ~/Library/LaunchAgents/com.cubase.plist</p><p> Executable: ~/Library/Application Support/.baudline/cog</p><p> Details: Executable file is hidden - possibly adware</p><p></p><p> Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist</p><p> Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper</p><p> Details: Exact match found in the whitelist - probably OK</p><p></p><p> Launchd: ~/Library/LaunchAgents/com.cpmchlpr.cpmchlpr.plist</p><p> Executable: ~/Library/Application Support/cpmc/cpmchlpr.app/Contents/MacOS/cpmchlpr</p><p> Details: Domain name invalid - possibly adware</p><p></p><p> Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist</p><p> Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost</p><p> Details: Exact match found in the whitelist - probably OK</p><p></p><p> Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist</p><p> Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full</p><p> Details: Exact match found in the whitelist - probably OK</p><p></p><p> Launchd: ~/Library/LaunchAgents/com.nchsoftware.photopad.schedule.LikeSurvey.plist</p><p> Executable: /Applications/PhotoPad.app/Contents/MacOS/PhotoPad -scheduled_launch -surveysched</p><p> Details: Exact match found in the whitelist - probably OK</p><p></p><p> Launchd: ~/Library/LaunchAgents/com.audion.plist</p><p> Executable: ~/Library/Application Support/.audacity/ardour</p><p> Details: Executable file is hidden - possibly adware</p><p></p><p> Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist</p><p> Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper</p><p> Details: Exact match found in the whitelist - probably OK</p><p></p><p> Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist</p><p> Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full</p><p> Details: Exact match found in the whitelist - probably OK</p><p></p><p> Launchd: ~/Library/LaunchAgents/com.storelegacy.Siri.plist</p><p> Executable: ~/Library/Application Support/.oscpd/AssetCache</p><p> Details: Executable file is hidden - possibly adware</p><p></p><p> Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist</p><p> Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded</p><p> Details: Exact match found in the whitelist - probably OK</p><p></p><p> Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist</p><p> Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES</p><p> Details: Exact match found in the whitelist - probably OK</p><p></p><p> Launchd: ~/Library/LaunchAgents/com.LaterAgent.silhouette.plist</p><p> Executable: ~/Library/Application Support/.nfcd/seld</p><p> Details: Domain name invalid - possibly adware</p><p></p><p> Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin</p><p> Plugin: /Library/Internet Plug-Ins/nplastpass.plugin</p><p> Plugin: /Library/Internet Plug-Ins/Silverlight.plugin</p><p></p><p> Apps: 7</p><p></p><p>32-bit Applications:</p><p> 28 32-bit apps</p><p></p><p>System Launch Agents:</p><p> [Not Loaded] 16 Apple tasks</p><p> [Loaded] 174 Apple tasks</p><p> [Running] 123 Apple tasks</p><p></p><p>System Launch Daemons:</p><p> [Not Loaded] 35 Apple tasks</p><p> [Loaded] 175 Apple tasks</p><p> [Running] 126 Apple tasks</p><p> [Other] One Apple task</p><p></p><p>Launch Agents:</p><p> [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-01-30)</p><p> [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-11)</p><p> [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-27)</p><p> [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-22)</p><p> [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-22)</p><p> [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-21)</p><p> [Not Loaded] com.teamviewer.teamviewer.plist (? aa311aa9 - installed 2015-02-13)</p><p> [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? d4765397 - installed 2015-02-13)</p><p> [Loaded] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2019-10-27)</p><p></p><p>Launch Daemons:</p><p> [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07)</p><p> [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07)</p><p> [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-27)</p><p> [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-22)</p><p> [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27)</p><p> [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28)</p><p> [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-04-26)</p><p> [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-21)</p><p> [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-26)</p><p> [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-04-10)</p><p> [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-15)</p><p> [Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2015-04-08)</p><p> [Not Loaded] com.teamviewer.teamviewer_service.plist (? b485a599 - installed 2015-02-13)</p><p> [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2019-10-27)</p><p></p><p>User Launch Agents:</p><p> [Running] com.LaterAgent.silhouette.plist (? 0 - installed 2020-01-14)</p><p> [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-05-10)</p><p> [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-04-09)</p><p> [Running] com.audion.plist (? 0 - installed 2019-10-26)</p><p> [Other] com.cpmchlpr.cpmchlpr.plist (? 0 - installed 2019-10-10)</p><p> [Loaded] com.cubase.plist (? 0 - installed 2019-10-26)</p><p> [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12)</p><p> [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12)</p><p> [Loaded] com.nchsoftware.photopad.schedule.LikeSurvey.plist (? 0 - installed 2018-09-25)</p><p> [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-04)</p><p> [Running] com.storelegacy.Siri.plist (? 0 - installed 2020-04-01)</p><p></p><p>User Login Items:</p><p> [Not Loaded] LaunchHelper (App Store - installed 2019-02-05)</p><p> Modern Login Item</p><p> /Applications/FreeChat for Facebook Messenger.app/Contents/Library/LoginItems/LaunchHelper.app</p><p></p><p> [Not Loaded] MenuTabHelper (App Store - installed 2016-08-12)</p><p> Modern Login Item</p><p> /Applications/MenuTab for Facebook.app/Contents/Library/LoginItems/MenuTabHelper.app</p><p></p><p> [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-04-26)</p><p> Modern Login Item</p><p> /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app</p><p></p><p> [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-04-26)</p><p> Modern Login Item</p><p> /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app</p><p></p><p>Internet Plug-ins:</p><p> AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-27)</p><p> FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)</p><p> AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-18)</p><p> AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-18)</p><p> ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-09)</p><p> Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)</p><p> SharePointBrowserPlugin: 14.7.7 (? - installed 2017-10-14)</p><p> nplastpass: 3.1.21 (? - installed 2014-08-14)</p><p> PepperFlashPlayer: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)</p><p> Silverlight: 5.1.40728.0 (? - installed 2015-10-27)</p><p></p><p>User Internet Plug-ins:</p><p> User Internet Plug-ins need Full Drive Access</p><p></p><p>User Audio Plug-ins:</p><p> User Audio Plug-ins need Full Drive Access</p><p></p><p>User iTunes Plug-ins:</p><p> User iTunes Plug-ins need Full Drive Access</p><p></p><p>Safari Extensions:</p><p> Rapport Content Blocker (Trusteer LTD - installed 2019-11-25)</p><p> Rapport Extension (Trusteer LTD - installed 2019-11-25)</p><p></p><p>3rd Party Preference Panes:</p><p> Flash Player (Adobe Systems, Inc. - installed 2020-03-27)</p><p> Trusteer Endpoint Protection (Trusteer LTD - installed 2019-11-25)</p><p></p><p>Time Machine:</p><p> Time Machine Not Configured!</p><p></p><p>Performance:</p><p> System Load: 1.89 (1 min ago) 1.59 (5 min ago) 1.58 (15 min ago)</p><p> Nominal I/O speed: 2.19 MB/s</p><p> File system: 36.30 seconds</p><p> Write speed: 110 MB/s</p><p> Read speed: 167 MB/s</p><p></p><p>CPU Usage Snapshot:</p><p> Type Overall</p><p> System: 3 %</p><p> User: 4 %</p><p> Idle: 94 %</p><p></p><p>Top Processes Snapshot by CPU:</p><p> Process (count) CPU (Source - Location)</p><p> Other processes 34.25 % (?)</p><p> accountsd 8.07 % (Apple)</p><p> EtreCheck 4.02 % (App Store)</p><p> Google Chrome 1.26 % (Google, Inc.)</p><p> trustd 0.73 % (Apple)</p><p></p><p>Top Processes Snapshot by Memory:</p><p> Process (count) RAM usage (Source - Location)</p><p> EtreCheck 528 MB (App Store)</p><p> Google Chrome 169 MB (Google, Inc.)</p><p> Teams 141 MB (Microsoft Corporation)</p><p> App Store 114 MB (Apple)</p><p> Finder 99 MB (Apple)</p><p></p><p>Top Processes Snapshot by Network Use:</p><p> Process (count) Input / Output (Source - Location)</p><p> Other processes 62 MB / 48 MB (?)</p><p> Teams 29 KB / 14 KB (Microsoft Corporation)</p><p> SystemUIServer 0 B / 64 B (Apple)</p><p> mdworker_shared 0 B / 0 B (Apple)</p><p> spindump_agent 0 B / 0 B (Apple)</p><p></p><p>Virtual Memory Information:</p><p> Physical RAM: 8 GB</p><p></p><p> Free RAM: 1004 MB</p><p> Used RAM: 5.67 GB</p><p> Cached files: 1.35 GB</p><p></p><p> Available RAM: 2.33 GB</p><p> Swap Used: 0 B</p><p></p><p>Software Installs (past 30 days):</p><p> Install Date Name (Version)</p><p> 2020-04-01 Numbers (10.0)</p><p> 2020-04-01 Pages (10.0)</p><p> 2020-04-01 Keynote (10.0)</p><p> 2020-04-08 macOS Catalina 10.15.4 Supplemental Update</p><p> 2020-04-08 MRTConfigData (1.58)</p><p> 2020-04-09 Zoom (4.6.20041.0408)</p><p> 2020-04-14 Adobe Flash Player</p><p> 2020-04-14 Adobe Pepper Flash Player</p><p> 2020-04-14 Microsoft Word for Mac</p><p> 2020-04-14 Microsoft OneNote for Mac</p><p> 2020-04-14 Microsoft Excel for Mac</p><p> 2020-04-14 Microsoft PowerPoint for Mac</p><p> 2020-04-14 Microsoft Outlook for Mac</p><p> 2020-04-15 Microsoft Teams (1.00.308663)</p><p> 2020-04-16 XProtectPlistConfigData (2119)</p><p> 2020-04-21 Microsoft AutoUpdate</p><p> 2020-04-29 EtreCheck (5.5.4)</p><p></p><p>Clean up:</p><p> ~/Library/LaunchAgents/com.cpmchlpr.cpmchlpr.plist</p><p> ~/Library/Application Support/cpmc/cpmchlpr.app/Contents/MacOS/cpmchlpr</p><p> Executable not found</p><p></p><p>Diagnostics Information (past 7-30 days):</p><p> Directory /Library/Logs/DiagnosticReports is not accessible.</p><p> Enable Full Drive Access to see more information.</p><p></p><p>End of report</p></blockquote><p></p>
[QUOTE="JanetL, post: 1848492, member: 404398"] Hello, I had a pop window for "low memory" and found an answer one of you gave to run EtreCheck. I have done so and now I am wondering what should I remove. Concerned about unassigned files. I appreciate any advice you can give me. Thank you. JanetL Here is the report: EtreCheck version: 5.5.4 (5106) Report generated: 2020-04-29 13:58:15 Download EtreCheck from [url=https://etrecheck.com]EtreCheck[/url] Runtime: 4:09 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: computer is low on memory Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Late 2013) iMac Model: iMac14,2 3.5 GHz Quad-Core Intel Core i7 (i7-4771) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GTX 775M - VRAM: 2 GB iMac 2560 x 1440 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 130.04 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.15 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 130.04 GB used, 860.87 GB available, 857.98 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1 MB used, 857.98 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.15 GB used, 860.87 GB available, 857.98 GB free) APFS Mount point: / Read-only: Yes Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Catalina 10.15.4 (19E287) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Trusteer Printer sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.cubase.plist Executable: ~/Library/Application Support/.baudline/cog Details: Executable file is hidden - possibly adware Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cpmchlpr.cpmchlpr.plist Executable: ~/Library/Application Support/cpmc/cpmchlpr.app/Contents/MacOS/cpmchlpr Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.nchsoftware.photopad.schedule.LikeSurvey.plist Executable: /Applications/PhotoPad.app/Contents/MacOS/PhotoPad -scheduled_launch -surveysched Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.audion.plist Executable: ~/Library/Application Support/.audacity/ardour Details: Executable file is hidden - possibly adware Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.storelegacy.Siri.plist Executable: ~/Library/Application Support/.oscpd/AssetCache Details: Executable file is hidden - possibly adware Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.LaterAgent.silhouette.plist Executable: ~/Library/Application Support/.nfcd/seld Details: Domain name invalid - possibly adware Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/nplastpass.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Apps: 7 32-bit Applications: 28 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 174 Apple tasks [Running] 123 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 175 Apple tasks [Running] 126 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-01-30) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-11) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-27) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-22) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-21) [Not Loaded] com.teamviewer.teamviewer.plist (? aa311aa9 - installed 2015-02-13) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? d4765397 - installed 2015-02-13) [Loaded] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2019-10-27) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-27) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-22) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-04-26) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-21) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-26) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-04-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-15) [Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2015-04-08) [Not Loaded] com.teamviewer.teamviewer_service.plist (? b485a599 - installed 2015-02-13) [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2019-10-27) User Launch Agents: [Running] com.LaterAgent.silhouette.plist (? 0 - installed 2020-01-14) [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-05-10) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-04-09) [Running] com.audion.plist (? 0 - installed 2019-10-26) [Other] com.cpmchlpr.cpmchlpr.plist (? 0 - installed 2019-10-10) [Loaded] com.cubase.plist (? 0 - installed 2019-10-26) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) [Loaded] com.nchsoftware.photopad.schedule.LikeSurvey.plist (? 0 - installed 2018-09-25) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-04) [Running] com.storelegacy.Siri.plist (? 0 - installed 2020-04-01) User Login Items: [Not Loaded] LaunchHelper (App Store - installed 2019-02-05) Modern Login Item /Applications/FreeChat for Facebook Messenger.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] MenuTabHelper (App Store - installed 2016-08-12) Modern Login Item /Applications/MenuTab for Facebook.app/Contents/Library/LoginItems/MenuTabHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-04-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-04-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-27) FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-18) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-18) ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-09) Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-10-14) nplastpass: 3.1.21 (? - installed 2014-08-14) PepperFlashPlayer: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) Silverlight: 5.1.40728.0 (? - installed 2015-10-27) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Rapport Content Blocker (Trusteer LTD - installed 2019-11-25) Rapport Extension (Trusteer LTD - installed 2019-11-25) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-03-27) Trusteer Endpoint Protection (Trusteer LTD - installed 2019-11-25) Time Machine: Time Machine Not Configured! Performance: System Load: 1.89 (1 min ago) 1.59 (5 min ago) 1.58 (15 min ago) Nominal I/O speed: 2.19 MB/s File system: 36.30 seconds Write speed: 110 MB/s Read speed: 167 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 34.25 % (?) accountsd 8.07 % (Apple) EtreCheck 4.02 % (App Store) Google Chrome 1.26 % (Google, Inc.) trustd 0.73 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 528 MB (App Store) Google Chrome 169 MB (Google, Inc.) Teams 141 MB (Microsoft Corporation) App Store 114 MB (Apple) Finder 99 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 62 MB / 48 MB (?) Teams 29 KB / 14 KB (Microsoft Corporation) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1004 MB Used RAM: 5.67 GB Cached files: 1.35 GB Available RAM: 2.33 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-01 Numbers (10.0) 2020-04-01 Pages (10.0) 2020-04-01 Keynote (10.0) 2020-04-08 macOS Catalina 10.15.4 Supplemental Update 2020-04-08 MRTConfigData (1.58) 2020-04-09 Zoom (4.6.20041.0408) 2020-04-14 Adobe Flash Player 2020-04-14 Adobe Pepper Flash Player 2020-04-14 Microsoft Word for Mac 2020-04-14 Microsoft OneNote for Mac 2020-04-14 Microsoft Excel for Mac 2020-04-14 Microsoft PowerPoint for Mac 2020-04-14 Microsoft Outlook for Mac 2020-04-15 Microsoft Teams (1.00.308663) 2020-04-16 XProtectPlistConfigData (2119) 2020-04-21 Microsoft AutoUpdate 2020-04-29 EtreCheck (5.5.4) Clean up: ~/Library/LaunchAgents/com.cpmchlpr.cpmchlpr.plist ~/Library/Application Support/cpmc/cpmchlpr.app/Contents/MacOS/cpmchlpr Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report [/QUOTE]
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