Epson issue

[Alan Welch]

I am current with the Mac OS, (Mojave), and now my Epson V500 scanner is no longer speaking to my PowerBook. I have contacted Epson customer service and was told they no longer support that scanner and would not be updating their software to speak to the new OS. (Last Epson product I will ever buy) Is there any work around, like a third party software I can use or do I just junk the perfectly good scanner and buy a new one?

 

[ferrarr]

Epson Perfection V500 Office | Support | Epson US

epson.com

Epson Perfection V500 Photo | Support | Epson US

epson.com

 

[Rod]

Sadly it's not just Epson. I had a similar issue with Big Sur and and Epson Scanner/Printer and found Combo Drivers from Epson India here; https://www.epson.co.in/Support/Scanners/sh/s2

 

[Alan Welch]

Sadly it's not just Epson. I had a similar issue with Big Sur and and Epson Scanner/Printer and found Combo Drivers from Epson India here; https://www.epson.co.in/Support/Scanners/sh/s2

Thanks, at least you are less insulting than Bob,

 

[chscag]

Thanks, at least you are less insulting than Bob,

There certainly was no insult in the reply by member @ferrarr. You were given a URL for a driver download that concerns your Epson scanner. If you already tried that and it didn't work, you should say so instead of the remark in your reply to Rod.

Members of this forum are not paid tech support and volunteer their time.

Is there any work around, like a third party software I can use or do I just junk the perfectly good scanner and buy a new one?

You could try this software. It's probably the best all around software for scanners. Not inexpensive though.

VueScan

VueScan Scanner Software for macOS, Windows, and Linux

VueScan is the easiest way to get your scanner working on macOS, Windows and more. VueScan includes a driver for your scanner even though it isn't support anymore.

www.hamrick.com

 

[pm-r]

I am current with the Mac OS, (Mojave), and now my Epson V500 scanner is no longer speaking to my PowerBook.

And I guess it doesn't work with Preview.app or Image Capture.app???

And I see that chscag beat me to posting with the suggestion of giving VueScan a try:

VueScan Scanner Software for macOS, Windows, and Linux

VueScan is the easiest way to get your scanner working on macOS, Windows and more. VueScan includes a driver for your scanner even though it isn't support anymore.

www.hamrick.com

VueScan lists support for the Epson V500:

Epson Scanner Software | VueScan Scanner Software

Want to keep using your Epson Scanner on macOS Monterey, Windows 10, and more? VueScan has built in Epson Scanner Drivers - so it works even without a driver.

www.hamrick.com

- Patrick
=======

 

[Alan Welch]

I meant no disrespect to Rod, just thought being referred to as a fool by the first responder was a little over the top. Thanks to those giving me links to possible software solutions, that was what I was looking for since Epson has already shut me down.

 

[Randy B. Singer]

Is there any work around, like a third party software I can use or do I just junk the perfectly good scanner and buy a new one?

VueScan if you are mainly into graphics, ExactScan if you are mainly into documents:

Vue-Scan

VueScan Scanner Software for macOS, Windows, and Linux

VueScan is the easiest way to get your scanner working on macOS, Windows and more. VueScan includes a driver for your scanner even though it isn't support anymore.

www.hamrick.com

Exactscan Pro

ExactScan - High Speed Document Scanning

 

[Alan Welch]

Perfect, thank you very much.

 

[toMACsh]

I meant no disrespect to Rod, just thought being referred to as a fool by the first responder was a little over the top.

Really? That's just a silly saying in his signature line. It is not an insult; it's a joke. I think it's humorous. It's like the tech support diagnosis PEBKAC (problem exists between keyboard and chair) which I also like.

 

[badshoehabit]

No way was it meant personally. Alan, as a newcomer, you're probably unfamiliar with below the line tips which will appear on every post from that person.

 

[pm-r]

Really? That's just a silly saying in his signature line. It is not an insult; it's a joke. I think it's humorous. It's like the tech support diagnosis PEBKAC (problem exists between keyboard and chair) which I also like.

No way was it meant personally. Alan, as a newcomer, you're probably unfamiliar with below the line tips which will appear on every post from that person.

Thanks for the pointer to the "insult", as I couldn't understand what was being referred to and I sure missed and didn't see any obvious derogatory remark.

Anyway, definitely, some suggestions to try that should work.


- Patrick
=======

 

[Rod]

Aaaah, I get it now. Allan we all have these "catchy" bylines, you can have one too, never any offence intended. Mine for instance in directly from the World Backup Day web site which appears arounf April every year and expresses my concern about how many people don't backup. Thet are not specifically directed at users who post a question.

 

[tomg35]

I use vuescan, it's very good

VueScan if you are mainly into graphics, ExactScan if you are mainly into documents:

Vue-Scan

VueScan Scanner Software for macOS, Windows, and Linux

VueScan is the easiest way to get your scanner working on macOS, Windows and more. VueScan includes a driver for your scanner even though it isn't support anymore.

www.hamrick.com

Exactscan Pro

ExactScan - High Speed Document Scanning

Sent from my Pixel 4 using Mac-Forums mobile app

 

[Alan Welch]

No way was it meant personally. Alan, as a newcomer, you're probably unfamiliar with below the line tips which will appear on every post from that person.

Thanks, I see now.

 

[Alan Welch]

Aaaah, I get it now. Allan we all have these "catchy" bylines, you can have one too, never any offence intended. Mine for instance in directly from the World Backup Day web site which appears arounf April every year and expresses my concern about how many people don't backup. Thet are not specifically directed at users who post a question.

Got it now, thanks.

 

[Rod]

Here it is: http://www.worldbackupday.com/en/

 

[Alan Welch]

Got it now, thanks.

I appreciate that Rod. Forgive my attitude, please.

 

[Rod]

Nothing to forgive Allan.?