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<blockquote data-quote="JeffL" data-source="post: 1893639" data-attributes="member: 341346"><p>Signed out of her iCloud account. Tried to sign in with her day to day email address but it wasn't recognised as an existing account. Then tried to sign in with the unwanted email address which was recognised but we did not know the password so we set up a new password. So she is now signed into iCloud with the unwanted email address BUT her Apple ID in Settings where her photo is shown shows underneath the photo her gmail email address. So I am unsure where we are now? Now that we appear to have established she has an iCloud account with the unwanted email address as its ID, should we go into that account and request to delete it? and if so should that remove or allow us to remove the unwanted email address from her phone? The other thing is that I received an email message to my email account on MY devices (Mac and iPhone) which said &quot;Your Apple ID password has been reset&quot; but in the body of the email it was addressed to my wife i.e. Dear XXXX XXXXXX(my wife's name) message reads &quot;The password for your Apple ID <a href="mailto:xxxxx@gmail.com">xxxxx@gmail.com</a> has been successfully reset&quot; but the one rest was via the unwanted iCloud email address I am bit confused. Could be that my email address was her recovery email address?</p></blockquote><p></p>

[QUOTE="JeffL, post: 1893639, member: 341346"] Signed out of her iCloud account. Tried to sign in with her day to day email address but it wasn't recognised as an existing account. Then tried to sign in with the unwanted email address which was recognised but we did not know the password so we set up a new password. So she is now signed into iCloud with the unwanted email address BUT her Apple ID in Settings where her photo is shown shows underneath the photo her gmail email address. So I am unsure where we are now? Now that we appear to have established she has an iCloud account with the unwanted email address as its ID, should we go into that account and request to delete it? and if so should that remove or allow us to remove the unwanted email address from her phone? The other thing is that I received an email message to my email account on MY devices (Mac and iPhone) which said "Your Apple ID password has been reset" but in the body of the email it was addressed to my wife i.e. Dear XXXX XXXXXX(my wife's name) message reads "The password for your Apple ID [email]xxxxx@gmail.com[/email] has been successfully reset" but the one rest was via the unwanted iCloud email address I am bit confused. Could be that my email address was her recovery email address? [/QUOTE]

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