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Apple Computing Products:
macOS - Notebook Hardware
disappointment?
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<blockquote data-quote="sak" data-source="post: 379001" data-attributes="member: 29744"><p>hi all</p><p>am a new macbook user , just bought a new one , 2.0 GZ with 2 GB of memory , got it in the second week of april , and had issues with machine freezing up on me , tech support did everything they cud on the fon and finally 4th day into my purchase , they decided to give me a replacement.</p><p>got my replacement last night , and GUESSS WUT in the intial setup , my book froze on me again , i was PISSSSSSSED . had to power it down with long press of power button , </p><p>i started it back up and guess wut safari froze on me , did the option + apple + P +R and started it back up it seemed fine , in few minutes i was in mac help and it froze again , within 4 hrs 3 times forze up on me , i did not want to sleep as it was way pass 2 at night but no apple fon support at that time so went to sleep and called apple in the morning , </p><p>not to mention it froze again using safari , </p><p>apple tech support helped me with diagnostics , nothing came faulty </p><p>and then product specialist guided me thru to re installation of OS , was a longgggggggggggg process took me almost 2 hrs ....</p><p>and book worked fine for atleast 4 hrs ...</p><p>i hv not used it after that but am not very happy about reinstalling the OS , shud'nt they check all these things b4 shipping the product.</p><p>any comments?</p><p>anyone went thru this?</p><p>is there a chance that they replaced my new book with a refurbished one?</p><p>i am really disappointed to some extent.</p><p>i wud like to read some comments about it </p><p>regards</p><p>Sak</p></blockquote><p></p>
[QUOTE="sak, post: 379001, member: 29744"] hi all am a new macbook user , just bought a new one , 2.0 GZ with 2 GB of memory , got it in the second week of april , and had issues with machine freezing up on me , tech support did everything they cud on the fon and finally 4th day into my purchase , they decided to give me a replacement. got my replacement last night , and GUESSS WUT in the intial setup , my book froze on me again , i was PISSSSSSSED . had to power it down with long press of power button , i started it back up and guess wut safari froze on me , did the option + apple + P +R and started it back up it seemed fine , in few minutes i was in mac help and it froze again , within 4 hrs 3 times forze up on me , i did not want to sleep as it was way pass 2 at night but no apple fon support at that time so went to sleep and called apple in the morning , not to mention it froze again using safari , apple tech support helped me with diagnostics , nothing came faulty and then product specialist guided me thru to re installation of OS , was a longgggggggggggg process took me almost 2 hrs .... and book worked fine for atleast 4 hrs ... i hv not used it after that but am not very happy about reinstalling the OS , shud'nt they check all these things b4 shipping the product. any comments? anyone went thru this? is there a chance that they replaced my new book with a refurbished one? i am really disappointed to some extent. i wud like to read some comments about it regards Sak [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
disappointment?
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