Cursor bouncing around on its own?

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My mom just called to say that yesterday while she was doing an online crossword puzzle (Wall Street Journal) her cursor suddenly started bouncing all over and she tried to "control it" but gave up after 15 or so minutes and powered it down. She turned it back on and had control again, but now says she can't access her online banking account, which may be another thing. She has a MacBook Pro, maybe 5 or 6 years old and I assume software is up to date. Any ideas what caused this?
 

pigoo3

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She turned it back on and had control again, but now says she can't access her online banking account...

Sounds like the trackpad issue is fixed.:) And like you said…the bank account problem is a different matter. From time to time things get "jacked-up". That's why rebooting can sometimes fix things.:)

- Nick
 

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