Couple of dumb questions

[Alanw]

I have just upgraded to a new 27" iMac from my 8 year old 20". All good except that the new machine does not seem to recognise my old Trackpad. Batteries are fine as I was using it yesterday on the old Mac. Does this have anything to do with the new mouse?
Secondly, it's my first use of the new abbreviated keyboard, and I cannot seem to find a delete key. Go head and embarrass me.

 

[IWT]

There is no such thing as a dumb question, but there sure some dumb answers!

Hi and welcome. I'm almost certain that your old trackpad will not be compatible with a system that is 8 years old. Sorry.

And the delete key is the backspace key found on the second top row of your keyboard, far right. (just above the return key). When deleting in Mail, for example, one press of the key deletes an email, but in many other situations you have to press Cmd + Backspace to effect a Delete action.

Ian

 

[Alanw]

Thanks Ian. Easy when you know how. My Trackpad is not 8 years old, but only about 3, maybe 4, but I suppose in computer years that is almost a lifetime.
Alan

 

[bobtomay]

Have you been into bluetooth preferences to connect the trackpad?

 

[IWT]

Hi again Alan

bobtomay's point is highly valid. He knew what I mistakenly didn't, namely, that your trackpad is relatively new. I assumed it was 8 years like your Mac.

To check it, as he said, there are different ways. One is System Preferences > Bluetooth and make sure it is switched on. You can also get into Bluetooth via the Menu bar towards the right side of your screen where there should be a Bluetooth icon with 3 tiny dots across its middle. Click on that. You can turn it on/off from there, enter Bluetooth preferences and so on. With Bluetooth switched on, see if it can find your Trackpad. Maybe you're in luck. Hope so.

Ian

 

[pigoo3]

All good except that the new machine does not seem to recognise my old Trackpad.

I'm not sure if it was mentioned. But can we assume that this is an Apple "Magic Trackpad"…or a different trackpad device?

- Nick

 

[Alanw]

Thanks guys. Yes, my Bluetooth is switched on as it recognises both the wireless keyboard and magic mouse. Just seems to ignore the touchpad, which is Apple. Still, I am getting used to using the mouse as a touchpad, just wondering why I can't seem to use both.

 

[pigoo3]

Just seems to ignore the touchpad, which is Apple. Still, I am getting used to using the mouse as a touchpad, just wondering why I can't seem to use both.

You mentioned Magic Mouse, Trackpad, and keyboard. So that we can better understand your setup…are you using three bluetooth devices??:

- keyboard
- Magic Mouse
- Magic Trackpad

If so…this is not a problem…since all three should work just fine. Just trying to get a better picture of things on your end.

- Nick

 

[Alanw]

Thank you Nick, Sorry for the delay in replying, but I have finally managed to get my Trackpad paired. The problem I was having was that in the Preferences Setup, it would only flash Trackpad found for about 2 seconds, If I missed clicking on Continue, it would just go back to No trackpad Found. I had to be very quick to click Continue, and then it paired successfully.

Once again, thank you to all.

 

[pigoo3]

Thanks for the update.

- Nick