Catalina & Logitech mouse issues

[horsham hector]

I upgraded my late 2012 27" iMac to Catalina. Since then my Logitech MX bluetooth mouse has ceased working. I'm not the only one affected it appears from the Logitech support forum. The only comment from Logitech is that they 'are working with Apple on the issue' but the problem is still ongoing. I have now used an external SSD to boot into Mojave and my mouse works normally.
Anyone have advice?

 

[MacInWin]

Mojave and Catalina are two entirely different systems. If you must use the Logitech mouse, you can stay on Mojave until Logitech gets the issue sorted. If you need Catalina, get a compatible mouse.

 

[pm-r]

Is your Logitech MX bluetooth mouse not even seen or recognized by your Mac??

I thought Bluetooth was a pretty universal standard and the basics should still work.

But did you see theis article?
Important information for Logitech Control Center and macOS Catalina and Mojave
Important information for Logitech Control Center and macOS Catalina and Mojave – Logitech Support + Download


- Patrick======

 

[Rod]

Obviously there have been a few changes "under the hood" with Catalina compared to Mojave because I have noticed some slowdown with my HP Z5000 BlueTooth mouse.
The click to wake function now takes considerably longer and I have had to increase the Tracking speed a notch to get the same responsiveness.

I'll give the "delete com.apple.Bluetooth.plist file. solution in your link a try and get back with the results.

 

[pm-r]

I'll give the "delete com.apple.Bluetooth.plist file. solution in your link a try and get back with the results.

it will be quite interesting to see if your macOS Catalina will actually let you "muck about" inside and Delete it without a lot of hassles considering all its Security and "Don't Touch" protection.


- Patrick
======

 

[chscag]

Actually, you can gain access to some items that are "don't touch" by turning off SIP. Not recommended for everyone since that has to be done from Recovery and in the Terminal. The plist files though can be deleted as they are located in the User folder and not the restricted system folder. Remember, Catalina divides the Macintosh HD into two containers. One for the User and the other for the System.

 

[Lifeisabeach]

I'm using a Logitech MX Master myself on Catalina and have no issues. But I don't have it connected by Bluetooth... I'm using the Unifying Receiver. I would definitely recommend trying that. The iMac will see it as if it was a cabled USB mouse. I also use a 3rd party mouse utility called SteerMouse, although I don't know if that will help here.

 

[Lifeisabeach]

Obviously there have been a few changes "under the hood" with Catalina compared to Mojave because I have noticed some slowdown with my HP Z5000 BlueTooth mouse.
The click to wake function now takes considerably longer and I have had to increase the Tracking speed a notch to get the same responsiveness.

I'll give the "delete com.apple.Bluetooth.plist file. solution in your link a try and get back with the results.

Hmmm... I have similar problems with my bluetooth keyboard (Matias). I thought maybe it started with Mojave, but it's certainly annoyingly slow to connect now on Catalina. Actually it causes me problems when rebooting when I need to use the keyboard to boot into Windows or Recovery Mode (had to do that when troubleshooting early on). It didn't even occur to me that it could be a macOS issue.

 

[Slydude]

I'm using the wireless backlit version of the Matias keyboard and I haven't really noticed a slowness to connect. I have noticed that connection can be twitch when trying to use keys such as Option in troubleshooting. The reason I say I haven't noticed any slowness is I sometimes have the same issue with Apple's keyboard. Attaching the charging wire and running it as a wired keyboard seems to solve the problem.

 

[Lifeisabeach]

I'm using the wireless backlit version of the Matias keyboard and I haven't really noticed a slowness to connect. I have noticed that connection can be twitch when trying to use keys such as Option in troubleshooting. The reason I say I haven't noticed any slowness is I sometimes have the same issue with Apple's keyboard. Attaching the charging wire and running it as a wired keyboard seems to solve the problem.

Sometimes when I wake the iMac up, the Matias won't connect and I have to toggle over to the keyboard's 2nd Bluetooth option, then back to #1 for the iMac before it starts working. I've been assuming something was wonky with the keyboard all this time but now I wonder.

 

[Slydude]

OK. I see what you mean now. have experienced that behavior a few times. In my case, the second option is a Windows 10 box for one or two pieces of software that don't have Mac versions. It doesn't happen often for me but when it does it seems to affect the PC more often.

 

[ferrarr]

I have also been having an issue with my 2009 Apple Wireless Keyboard. I keep having to "Forget this device", then add it back in.

I did just leave feedback for Apple, Product Feedback - Apple, regarding this issue.