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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
Can't recover photos and videos from my whatsapp icloud backup (media appear as ???)
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<blockquote data-quote="IWT" data-source="post: 1797416" data-attributes="member: 83420"><p>Hi Tic7878</p><p></p><p>May I just ask a few questions for clarification purposes?</p><p></p><p>1. Was the stolen phone an iPhone?</p><p></p><p>2. Is your new phone an iPhone?</p><p></p><p>3. Do you own a Macintosh device of any kind - a computer for example?</p><p></p><p>4. Do you have an Apple ID? I presume so if you have things backed up to "iCloud".</p><p></p><p>To access your iCloud account you need to go to <a href="https://www.icloud.com" target="_blank">https://www.icloud.com</a> - then sign into your account by entering the email address associated with your iCloud account, then your password for that account.</p><p></p><p>Once in, you will see all your Folders including WhatsApp. Click on it and view the contents.</p><p></p><p>Please post back with answers to the questions and tell us what you see once logged in to your online iCloud account.</p><p></p><p>Ian</p></blockquote><p></p>
[QUOTE="IWT, post: 1797416, member: 83420"] Hi Tic7878 May I just ask a few questions for clarification purposes? 1. Was the stolen phone an iPhone? 2. Is your new phone an iPhone? 3. Do you own a Macintosh device of any kind - a computer for example? 4. Do you have an Apple ID? I presume so if you have things backed up to "iCloud". To access your iCloud account you need to go to [url]https://www.icloud.com[/url] - then sign into your account by entering the email address associated with your iCloud account, then your password for that account. Once in, you will see all your Folders including WhatsApp. Click on it and view the contents. Please post back with answers to the questions and tell us what you see once logged in to your online iCloud account. Ian [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
Can't recover photos and videos from my whatsapp icloud backup (media appear as ???)
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