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Message: <blockquote data-quote="chscag" data-source="post: 1797409" data-attributes="member: 46727">If the backup was made by an older version of "WhatsApp", you should be able to restore it from WhatsApp on your replacement phone.  Even if the original backup was made with an older version of iOS you should still be able to restore it.  It almost sounds like the original backup you made to iCloud from the phone that was stolen was not a good backup.It doesn't make sense that the solution involves upgrading everything on the old phone?  Are you able to sign into iCloud with your Apple ID/password and view your pictures and videos that you made with WhatsApp?</blockquote>