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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
Can't recover photos and videos from my whatsapp icloud backup (media appear as ???)
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<blockquote data-quote="Tic7878" data-source="post: 1797407" data-attributes="member: 392858"><p>I had my phone stolen and had a 20gb icloud backup of my whatsapp.</p><p></p><p>Problem is, after downloading the whole 20gb file to restore my whatsapp on the new phone, 99% of my pictures and videos appear as question marks (????).</p><p></p><p>Tried googling and it appears to be a problem related to different whatsapp/ios versions of my backup to the phone i'm trying to restore and the solution involves upgrading everything on the old phone, making a new backup and restoring on the new phone.</p><p></p><p>Obviously i can't do that, since my old phone was stolen.</p><p></p><p><strong>Is there anything else i can do? I</strong> dont want to loose my whatapp history and media. And it's even more frustrating knowing that everything is on icloud but i can't propely retrieve it. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /></p></blockquote><p></p>
[QUOTE="Tic7878, post: 1797407, member: 392858"] I had my phone stolen and had a 20gb icloud backup of my whatsapp. Problem is, after downloading the whole 20gb file to restore my whatsapp on the new phone, 99% of my pictures and videos appear as question marks (????). Tried googling and it appears to be a problem related to different whatsapp/ios versions of my backup to the phone i'm trying to restore and the solution involves upgrading everything on the old phone, making a new backup and restoring on the new phone. Obviously i can't do that, since my old phone was stolen. [B]Is there anything else i can do? I[/B] dont want to loose my whatapp history and media. And it's even more frustrating knowing that everything is on icloud but i can't propely retrieve it. :(:(:(:( [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
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Can't recover photos and videos from my whatsapp icloud backup (media appear as ???)
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