1. Macbook Pro that will be two years old in February
2. OS X 10.8.5
3. I'm not sure what you mean by this I have whatever the WD hard drive came with
4. WD My Book for Mac desktop storage 2 TB
5. probably the WD program that came with the drive as I haven't changed anything. I have time machine but have not used this to back up I have it turned off right now. I have read that Time Machine and/or Spotlight can be causing problems but not sure.
At the moment I am only backing up photos, videos and documents.
I really appreciate your help. I phone Western Digital the other day and they couldn't help me they told me it's an Apple problem.
I noticed on my screen shot where it says Owners enabled mine says NO and your screen shot said yes. Not sure why mine is different.
View attachment 21552
Attached document for your review. Yes I see the hard drive on left side of screen under devices. The guy from western digital told me it is best to eject hard drive by dragging it to the trash, not sure if this matters which way it's ejected.
I noticed on my screen shot where it says Owners enabled mine says NO and your screen shot said yes. Not sure why mine is different............
Yours should also say "owners enabled". I have a WD USB 3 external Passport I use for CCC backup and it will sometimes not eject because it tells me that the drive is busy when it's not. I can usually do a "force eject" and that works but it's not a good idea to have to do that even occasionally.
Try repairing permissions on your WD Passport from Disk Utility. See if that helps.