Can't Eject 2nd Tray in Mac Pro

Joined
Jan 22, 2010
Messages
176
Reaction score
1
Points
18
I haven't been able to eject the second tray in Mac Pro.

The eject button and "option" + "eject" buttons on the keyboard both only eject the first or top tray in my experience.

In terms of troubleshooting, I've unplugged and then plugged the keyboard back in, and restarted the computer, but the problem with opening the second tray remains.
Note that this Mac Pro tower is new and I've only had it for a couple of days.

Thanks for any tips on how I can open the second tray.
 
Joined
Dec 3, 2006
Messages
9,383
Reaction score
417
Points
83
Location
Irvine, CA
Your Mac's Specs
Black Macbook C2D 2GHz 3GB RAM 250GB HD iPhone 4 iPad 3G
Silly question and not meant to be patronizing, but did you order a second optical drive?
 
Joined
May 18, 2008
Messages
3,570
Reaction score
88
Points
48
Location
Amberley, Canterbury, New Zealand
Your Mac's Specs
MacMini 8.1 & 4.1, OS 10.14, & 10.11 & 10.6; Macbook Pro 8.2, OS 10.12.
Not a silly question at all Kash - this happened recently when a client booked me to check his Win PC because, in his words, the "other drive door" doesn't open. When he'd bought the machine two weeks prior he hadn't specified that a second optical drive be put in! Readily remedied fortunately.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top