Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
Apple Computing Products:
macOS - Notebook Hardware
Canon PIXMA MG3010 Won't Scan with MacBookPro and OS Catalina 10.15.3
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="lmdean" data-source="post: 1843237" data-attributes="member: 392824"><p>I have a Canon PIXMA MG3010 Printer that won't scan with my MacBookPro running OS Catalina 10.15.3. The printer will print fine, but when I try to scan, I get an error message "Scanner Reported an Error. A required file is missing or corrupted, or settings are incorrect. Try the installation again."</p><p></p><p>This printer scanned just fine for about 3 months with my MacBookPro when I purchased the printer in Sept 2019. The error message started occurring about 3 months ago, possibly after the OS was upgraded to Catalina 10.15.3, although I am not entirely sure. </p><p></p><p>I have deleted and reinstalled the printer about six times, but it does not fix the issue, so I am inclined to think it is an Apple OS file the message is referring to. By the way, the printer will scan just fine when connected to a Windows 10 computer. </p><p></p><p>Any idea on what file is missing or corrupted, and how to fix it?</p></blockquote><p></p>
[QUOTE="lmdean, post: 1843237, member: 392824"] I have a Canon PIXMA MG3010 Printer that won't scan with my MacBookPro running OS Catalina 10.15.3. The printer will print fine, but when I try to scan, I get an error message "Scanner Reported an Error. A required file is missing or corrupted, or settings are incorrect. Try the installation again." This printer scanned just fine for about 3 months with my MacBookPro when I purchased the printer in Sept 2019. The error message started occurring about 3 months ago, possibly after the OS was upgraded to Catalina 10.15.3, although I am not entirely sure. I have deleted and reinstalled the printer about six times, but it does not fix the issue, so I am inclined to think it is an Apple OS file the message is referring to. By the way, the printer will scan just fine when connected to a Windows 10 computer. Any idea on what file is missing or corrupted, and how to fix it? [/QUOTE]
Verification
Name this item. 🍎
Post reply
Forums
Apple Computing Products:
macOS - Notebook Hardware
Canon PIXMA MG3010 Won't Scan with MacBookPro and OS Catalina 10.15.3
Top