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<blockquote data-quote="Sawday" data-source="post: 1692230" data-attributes="member: 22882">Opening a fresh thread on this topic as Canon are giving me the run around.&nbsp; Whenever I try to get clarification on this issue a new support person there contradicts their previous answer and so I've decided that they really have no idea about which of their drivers work with what. They have told me to use their IJ scan utility for El Capitan but they gave me a link to an old version which wouldn't have worked.&nbsp; I've now found a new version that should work with with both my existing Mavricks iMac and with El Capitan.&nbsp; However, it doesn't work with Mavricks and I've no faith that it work with El Capitan given that it gives me a message that my scanner is not connected (odd that as Image Capture and Canon's own MP Navigator find it OK!).&nbsp; Judging by the comments on various sites, including Apple support, I'm not the only one having problems with this software. So, to the point of this thread... Does anyone here successfully run IJ Scan Utility?&nbsp; If so, what version and with what version of OSX?&nbsp; Also what scanner are you using?&nbsp; As an aside, Canon told me a week ago that my MP Navigator software will no longer run under El Capitan but I've just discovered that they issued a new version for El Capitan in September 2015. Doh!</blockquote>

[QUOTE="Sawday, post: 1692230, member: 22882"] Opening a fresh thread on this topic as Canon are giving me the run around. Whenever I try to get clarification on this issue a new support person there contradicts their previous answer and so I've decided that they really have no idea about which of their drivers work with what. They have told me to use their IJ scan utility for El Capitan but they gave me a link to an old version which wouldn't have worked. I've now found a new version that should work with with both my existing Mavricks iMac and with El Capitan. However, it doesn't work with Mavricks and I've no faith that it work with El Capitan given that it gives me a message that my scanner is not connected (odd that as Image Capture and Canon's own MP Navigator find it OK!). Judging by the comments on various sites, including Apple support, I'm not the only one having problems with this software. So, to the point of this thread... Does anyone here successfully run IJ Scan Utility? If so, what version and with what version of OSX? Also what scanner are you using? As an aside, Canon told me a week ago that my MP Navigator software will no longer run under El Capitan but I've just discovered that they issued a new version for El Capitan in September 2015. Doh! [/QUOTE]

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