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Apple Computing Products:
macOS - Operating System
Cannot Connect to IMAP mail server
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<blockquote data-quote="jcarr99" data-source="post: 1651238" data-attributes="member: 348272"><p>I recently purchased a new Macbook Pro and I'm trying to setup my mail client. First attempt was with Outlook. I setup my personal Gmail and then moved on to my business email which uses the following details. </p><p></p><p>IMAP: mail2.bigcommerce.com : 993 : SSL</p><p>SMTP: mail2.bigcommerce.com : 465 : SSL</p><p></p><p>Originally I attempted to setup this up with no success so I moved on to iMail. again no success. After talking with bigcommerce.com's support reps I moved over to Thunderbird's client again with no success.</p><p></p><p><a href="https://support.bigcommerce.com/articles/Public/How-do-I-setup-my-email-account-in-Apple-Mail" target="_blank">I followed bigcommerce.com's instructions to the T.</a></p><p><a href="https://support.bigcommerce.com/articles/Public/How-do-I-setup-my-email-account-in-Apple-Mail" target="_blank"></a></p><p></p><p>I'm completely new to the world of mac so I really don't know what steps to take next. This email account works on my PC and my friend's Macbook so I know it's not the server. There must be a setting or something somewhere that I'm completely unaware of. Could anyone point me in the right direction?</p><p></p><p>I appreciate the support in advance. Please let me know if you have even the slightest clue here or if you need more information. I have included a link to my computer specs below.</p><p></p><p></p><p><a href="https://support.apple.com/kb/SP715?locale=en_US&viewlocale=en_US" target="_blank">MacBook Pro (Retina, 13-inch, Early 2015)</a></p><p><a href="https://support.apple.com/kb/SP715?locale=en_US&viewlocale=en_US" target="_blank"></a></p><p></p><p>Respectfully, </p><p>Jonathon Carr</p></blockquote><p></p>
[QUOTE="jcarr99, post: 1651238, member: 348272"] I recently purchased a new Macbook Pro and I'm trying to setup my mail client. First attempt was with Outlook. I setup my personal Gmail and then moved on to my business email which uses the following details. IMAP: mail2.bigcommerce.com : 993 : SSL SMTP: mail2.bigcommerce.com : 465 : SSL Originally I attempted to setup this up with no success so I moved on to iMail. again no success. After talking with bigcommerce.com's support reps I moved over to Thunderbird's client again with no success. [URL="https://support.bigcommerce.com/articles/Public/How-do-I-setup-my-email-account-in-Apple-Mail"]I followed bigcommerce.com's instructions to the T. [/URL] I'm completely new to the world of mac so I really don't know what steps to take next. This email account works on my PC and my friend's Macbook so I know it's not the server. There must be a setting or something somewhere that I'm completely unaware of. Could anyone point me in the right direction? I appreciate the support in advance. Please let me know if you have even the slightest clue here or if you need more information. I have included a link to my computer specs below. [URL="https://support.apple.com/kb/SP715?locale=en_US&viewlocale=en_US"]MacBook Pro (Retina, 13-inch, Early 2015) [/URL] Respectfully, Jonathon Carr [/QUOTE]
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Apple Computing Products:
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Cannot Connect to IMAP mail server
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