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<blockquote data-quote="fumomo" data-source="post: 18657">I have a G3 dual USB (two USB ports, right?) iBook.&nbsp; I bought it as a refurb from Apple in April 2003 and moved to Japan a month later.&nbsp; In the summer of 2003, my logic board died although at the time I had no idea what was wrong - all I knew was that I couldn't turn my computer on anymore.I phoned the Apple support centre in Japan, dreading the prospect of having to explain my problem in broken Japanese but was very pleasantly surprised to find that they had an English helpline.&nbsp; They were very friendly and helpful; they organised everything for me from calling local Mac shops to see if they could fix it (none of them had the spare parts) to arranging the pick-up and delivery of my iBook.&nbsp; I called them on Friday, they picked it up on Saturday and it was returned to me Monday morning fixed.&nbsp; All free of charge.&nbsp; That's service!&nbsp; It made me even happier that I had chosen a Mac for my first computer. I wasn't aware that iBooks have this known problem with their logic boards but it is interesting that Apple said that if they couldn't find a problem with my iBook they would replace the logic board anyway.This is the only major problem I have had with my iBook.&nbsp; I would go for it and a nice G4 iBook!I would also add that the UK Apple support staff were very understanding and nice when I first bought the computer and had some questions for them.</blockquote>

[QUOTE="fumomo, post: 18657"] I have a G3 dual USB (two USB ports, right?) iBook. I bought it as a refurb from Apple in April 2003 and moved to Japan a month later. In the summer of 2003, my logic board died although at the time I had no idea what was wrong - all I knew was that I couldn't turn my computer on anymore. I phoned the Apple support centre in Japan, dreading the prospect of having to explain my problem in broken Japanese but was very pleasantly surprised to find that they had an English helpline. They were very friendly and helpful; they organised everything for me from calling local Mac shops to see if they could fix it (none of them had the spare parts) to arranging the pick-up and delivery of my iBook. I called them on Friday, they picked it up on Saturday and it was returned to me Monday morning fixed. All free of charge. That's service! It made me even happier that I had chosen a Mac for my first computer. I wasn't aware that iBooks have this known problem with their logic boards but it is interesting that Apple said that if they couldn't find a problem with my iBook they would replace the logic board anyway. This is the only major problem I have had with my iBook. I would go for it and a nice G4 iBook! I would also add that the UK Apple support staff were very understanding and nice when I first bought the computer and had some questions for them. [/QUOTE]

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