Can sign in with appleid to App Store on my Mac, but can't at apple.com, iCloud.com

[dustinhuman]

As the title says, I can sign in with my appleid to the App Store on my Mac, but can't at apple.com, iCloud.com. Any thoughts?

 

[chscag]

Do you have more than one Apple ID? Some folks inadvertantly create more than one Apple ID and forget that they did.

 

[Raz0rEdge]

And what error do you get when you try?

 

[ferrarr]

Are you signed into iCloud, in System Preferences > iCloud?

 

[NSMacGuru]

Can you log out and sign in via the App Store, or are you just "signed in" on the App store?

Also: Stuck caps lock key? Key not working? I had a keyboard go on me a few years ago - I spent half the day troubleshooting before finding out that the 'e' key was dead, and I wasn't entering the full password that I thought...

 

[dustinhuman]

Do you have more than one Apple ID? Some folks inadvertantly create more than one Apple ID and forget that they did.

Yes, so I'm back on a Mac after like 10 years. Looks like I had one account which was [email protected] and another which was [email protected] (I have sometimes used my gmail address interchangeably, since google doesn't make a distinction between addresses with a . vs no ., however, these are distinct to apple). So, apparently I used the no-dot address to set up my new Mac. Then have tried to sign in to apple.com and iCloud.com but it won't let me in with the no-dot address. Also, I seem to have lost my recovery key for the original dot address.

I guess I don't understand why I can't log in to everything with the no-dot address, essentially abandoning my original dot address, since I'm logged into the new Mac with it. Or is there a way to consolidate the two accounts or something?

 

[Raz0rEdge]

Gmail supports that name variation thing, it also supports "[email protected]" for the [email protected] address. I use this scheme to know who is sending me emails and if someone else uses that email address, I can quickly know that my email address was shared by that vendor to someone else.

Anyway, but I only use a single of that variation for a given site, you shouldn't be using your email address interchangeably, while GMail allows for this sort of thing, virtually all sites expect each username based on emails to be unique, so they do create different accounts on that.

If you want to combine Apple IDs, you will have to take that up with Apple, especially if you have purchases on the accounts that you don't want to lose.

Bottom line, decide what account you want to use for Apple, and if you can't login, then just reset the password and log in.

 

[MacInWin]

Apple doesn't combine accounts. I have seen several people try, all unsuccessful. You can, however, set up family sharing between the two accounts. Family Sharing

 

[dustinhuman]

Gmail supports that name variation thing, it also supports "[email protected]" for the [email protected] address. I use this scheme to know who is sending me emails and if someone else uses that email address, I can quickly know that my email address was shared by that vendor to someone else.

Anyway, but I only use a single of that variation for a given site, you shouldn't be using your email address interchangeably, while GMail allows for this sort of thing, virtually all sites expect each username based on emails to be unique, so they do create different accounts on that.

If you want to combine Apple IDs, you will have to take that up with Apple, especially if you have purchases on the accounts that you don't want to lose.

Bottom line, decide what account you want to use for Apple, and if you can't login, then just reset the password and log in.

I think I probably tried to login and recover from my original appleid (w/dot) and couldn't, and for some reason created one with a no-dot. However, it seems like they're probably both tied to the same email account, bc I don't really use another. I think I'll need to get on the phone with Apple. This seems like a mess and oddly handled by Apple.

 

[dustinhuman]

Apple doesn't combine accounts. I have seen several people try, all unsuccessful. You can, however, set up family sharing between the two accounts. Family Sharing

Thanks, might fall back on this if I can't figure something else out.

 

[chscag]

Thanks, might fall back on this if I can't figure something else out.

There is no way that Apple will combine your Apple IDs. Apple has refused all attempts at that because of security. You can understand why, as it would be easy for someone then to combine your Apple ID with theirs and empty your account.

Family sharing as suggested by Jake is the only solution.

 

[pm-r]

Thanks, might fall back on this if I can't figure something else out.

I would doubt that you are going to be able to get things sorted out on your own so why not just give Apple Customer Support a call and use their help to get everything sorted out???


- Patrick
=======

 

[dustinhuman]

I would doubt that you are going to be able to get things sorted out on your own so why not just give Apple Customer Support a call and use their help to get everything sorted out???


- Patrick
=======

I will, thanks. Just getting some insight first, I guess.