• Welcome to the new Mac-Forums. See News and Community Announcements for more details.

Can not Print

Joined
Feb 26, 2020
Messages
9
Reaction score
0
Points
1
Hi,

I am having ''Could not load Printers & Scanners preference pane.'' error when I try to open Printers ad Scanners.

Same thing when I try to print, so I can not print at the moment.

Does anyone know how to solve this issue?

I am using Catalina 10.15.3
Macbook Pro 2016

Thanks,

Berke
 

chscag

Well-known member
Admin
Joined
Jan 23, 2008
Messages
60,394
Reaction score
746
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, iPhone 11, Numerous iPods, Catalina
Welcome to our forums.

Let's see if your Printer & Scanners preference pane is there. Open Finder and go to:

Macintosh HD/System/Library/PreferencePanes/PrintAndScan.prefPane/

If it's there as I show above, then something is preventing it from being loaded. Do you have any other printer or scanner software loaded?
 
Joined
Feb 26, 2020
Messages
9
Reaction score
0
Points
1
Welcome to our forums.

Let's see if your Printer & Scanners preference pane is there. Open Finder and go to:

Macintosh HD/System/Library/PreferencePanes/PrintAndScan.prefPane/

If it's there as I show above, then something is preventing it from being loaded. Do you have any other printer or scanner software loaded?
Thank you for your reply,

Actually, this printer was just working fine. It is Brother 1211W. And also I can not use the printers at office.

That file is sitting there, I have just checked.

Please see the error attached, maybe this can help?

thank you,
 

Attachments

Joined
Aug 2, 2011
Messages
1,720
Reaction score
56
Points
48
Location
Tyneside, UK
Your Mac's Specs
MBP Retina mid 2015 15.4" 16GB 2.5 GHz OS Catalina; iPhone 7 128gb; iPad Mini 2, 32gb
Check on the Brother website that you have the latest driver downloaded for your printer.
 

krs


Joined
Sep 16, 2008
Messages
1,672
Reaction score
30
Points
48
I have formatted my macOS.
Just for my own information - what do you mean by "formatting" the macOS?

Did you reload the macOS?

Or exactly what did you mean by "formatting the macOS"?

One can format a storage device, but an OS???
 
Joined
Feb 26, 2020
Messages
9
Reaction score
0
Points
1
Just for my own information - what do you mean by "formatting" the macOS?

Did you reload the macOS?

Or exactly what did you mean by "formatting the macOS"?

One can format a storage device, but an OS???
I have deleted my old MacOS and installed a new one and everything was working fine since today.

Now I am getting this error again ''Could not load Printers & Scanners preference pane.'' when I click Printers & Scanners at System Prefences.

I have installed my Brother printer I have printed out documents from it but when I move to office and try to print, again I could not. With out any error the word box closes. :[
 
Joined
Feb 26, 2020
Messages
9
Reaction score
0
Points
1
Is there a way to ''Reset Printers'' services with out opening it?
 
Joined
Feb 26, 2020
Messages
9
Reaction score
0
Points
1
ok, i have found a solution, thanks for all the help,
I am sending you my solution below;

Launch Terminal.
Copy this command and enter it, followed by Return: sudo su -
Enter the administrative password for your account.
Now copy and paste the file lines below as a group.
In the Terminal, press Command-D, which exits the special “superuser” mode you entered in step 3.
Open the Printers & Scannings preference pane.
Add back your printers one at a time and change the defaults back to the way you want them.
The commands are:

launchctl stop org.cups.cupsd
rm /etc/cups/cupsd.conf
cp /etc/cups/cupsd.conf.default /etc/cups/cupsd.conf
rm /etc/cups/printers.conf
launchctl start org.cups.cupsd

You should not need to restart your Mac after entering these commands, as CUPS is a standalone system.
 
Joined
Oct 16, 2010
Messages
13,192
Reaction score
203
Points
63
Location
Brentwood Bay, BC, Canada
Top