Apps not updating

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Hi,

I've recently bought a refurbed macbook pro from a friend. all seems to be going well with it however when i try to update itunes and garageband (the updates are situated under the 'software updates' tab in updates on the app store) it simply all goes well then i check back and the update hasnt been installed. I've attached a image to help explain whats happening.

Screen+Shot+2014-12-17+at+12.11.12+am.png


I'm stumped here and have no idea what else to do. Any help would be greatly appreciated.

thanks
 

pigoo3

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Have you tried rebooting the computer…then running the Software Update again?

- Nick
 
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Did your friend put the operating system etc on the MBP using his Apple ID? Maybe you will have to get an Apple ID if you don't have one and do a clen install.
 
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Have you tried rebooting the computer…then running the Software Update again?

- Nick

yes i've tried this, thanks for the reply
 
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Did your friend put the operating system etc on the MBP using his Apple ID? Maybe you will have to get an Apple ID if you don't have one and do a clen install.

everything on the mac is set up through my apple id so im not sure whether this would be a solution. thanks for the reply
 
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[update]

i've been in contact with customer support, the problem was solved after i manually installed the two programs updates from the app store website.
 
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[update]

i've been in contact with customer support, the problem was solved after i manually installed the two programs updates from the app store website.

I am facing the same problem. Can you provide the name of the apps to resolve this problem.

Thanks in advance.
 
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I am facing the same problem. Can you provide the name of the apps to resolve this problem.

Thanks in advance.

Hello and welcome to the forum! :) Since you have provided virtually no information about your problem(s), I'm not sure how the issue may relate to the OP's problem. I would suggest that you start a new thread in an appropriate forum and provide the following: 1) Mac computer you own, model/year; 2) OS X installed; 3) Exact nature of your problem(s); and 4) What have you done to try to correct the situation? Also, provide a specific and informative title for your new thread. Dave
 

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