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Apple Computing Products:
macOS - Operating System
Apps crashing, I want to re-install the OS, but that crashes too.
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<blockquote data-quote="Jay Ray" data-source="post: 911733" data-attributes="member: 22020"><p><strong>Part 1</strong>:</p><p></p><p>I came back after a two month summer vacation (I unplugged the computer while I was away) and I went to update the software and then the software update app crashed. I tried to report the problem to apple, but it says that the submission failed, "your report could not be sent to apple, please try again later"</p><p></p><p>I then tried to sync my iPhone, and iTunes crashed, so I tried to report the problem, and I got the same error. So I un-installed iTunes, but when I emptied the trash it said that "iTunesHelper" was in-use, so I couldn't. But then I tried to restore iTunes by taking it out of the trash, and when I tried to open it, it said that it wasn't supported on that architecture.</p><p></p><p>I restarted the computer, but the problems won't go away. Firefox works fine...'</p><p></p><p>UPDATE: Safari crashes too...</p><p>System preferences works...</p><p>Garage Band: Crash!</p><p>iPhoto: Crash!</p><p>MS Word: Works...</p><p>World of Warcraft: Crash!</p><p></p><p>I am guessing that my problem has something to do with insufficient memory or something like that? I'm not sure...</p><p></p><p>About my computer: iMac7,1, running Mac OS X 10.5.7</p><p>@GHz Intel Core 2 Duo</p><p>3GB 667 MHz DDR2 SDRAM</p><p></p><p><strong>Part 2</strong></p><p></p><p>Okay, I was on the phone with someone from Apple tech-help, and we did some stuff, and he said I should just reinstall the operating system. Since I didn't have the disc, I went out and bought the $30 Snow Leopard CD.</p><p></p><p>I backed-up my system, and put the CD in and tried to install snow leopard.</p><p></p><p>But... then the application "snow leopard installer" has 'closed unexpectedly" CRASH.</p><p></p><p>Okay, so how do I do this? The installer crashes, software update crashes, what do I do?</p><p></p><p>I remember the apple guy said to boot it up using safe boot, is there something similar to that, that will reinstall the operating system without using any apps?</p></blockquote><p></p>
[QUOTE="Jay Ray, post: 911733, member: 22020"] [B]Part 1[/B]: I came back after a two month summer vacation (I unplugged the computer while I was away) and I went to update the software and then the software update app crashed. I tried to report the problem to apple, but it says that the submission failed, "your report could not be sent to apple, please try again later" I then tried to sync my iPhone, and iTunes crashed, so I tried to report the problem, and I got the same error. So I un-installed iTunes, but when I emptied the trash it said that "iTunesHelper" was in-use, so I couldn't. But then I tried to restore iTunes by taking it out of the trash, and when I tried to open it, it said that it wasn't supported on that architecture. I restarted the computer, but the problems won't go away. Firefox works fine...' UPDATE: Safari crashes too... System preferences works... Garage Band: Crash! iPhoto: Crash! MS Word: Works... World of Warcraft: Crash! I am guessing that my problem has something to do with insufficient memory or something like that? I'm not sure... About my computer: iMac7,1, running Mac OS X 10.5.7 @GHz Intel Core 2 Duo 3GB 667 MHz DDR2 SDRAM [B]Part 2[/B] Okay, I was on the phone with someone from Apple tech-help, and we did some stuff, and he said I should just reinstall the operating system. Since I didn't have the disc, I went out and bought the $30 Snow Leopard CD. I backed-up my system, and put the CD in and tried to install snow leopard. But... then the application "snow leopard installer" has 'closed unexpectedly" CRASH. Okay, so how do I do this? The installer crashes, software update crashes, what do I do? I remember the apple guy said to boot it up using safe boot, is there something similar to that, that will reinstall the operating system without using any apps? [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Apps crashing, I want to re-install the OS, but that crashes too.
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