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Apple Computing Products:
macOS - Notebook Hardware
Apple wiped my macbook
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<blockquote data-quote="chscag" data-source="post: 1770142" data-attributes="member: 46727"><p>Welcome to our forums.</p><p></p><p>You learned a valuable lesson. ALWAYS backup your data before taking it in for repair. If you had been making frequent backups at home, you could restore your data. Time Machine is included with macOS and can be used for backups to an external drive.</p><p></p><p>As for your question about restoring your data... it's probably gone forever. Apple wiped the hard drive and then installed macOS. That makes it almost impossible to restore the data since the new install overwrote anything that was previously there.</p><p></p><p>The technician that asked if you had a backup should have advised you to make one before sending the machine off to be repaired, but even at that, it's your responsibility to do that not Apple's. At least Apple refunded half the repair fee which they didn't have to do. Generally when Apple sends a machine out to be repaired they charge a flat fee. I don't know how much you paid for repairs, but I'm sure it was less than what a new machine would cost.</p></blockquote><p></p>
[QUOTE="chscag, post: 1770142, member: 46727"] Welcome to our forums. You learned a valuable lesson. ALWAYS backup your data before taking it in for repair. If you had been making frequent backups at home, you could restore your data. Time Machine is included with macOS and can be used for backups to an external drive. As for your question about restoring your data... it's probably gone forever. Apple wiped the hard drive and then installed macOS. That makes it almost impossible to restore the data since the new install overwrote anything that was previously there. The technician that asked if you had a backup should have advised you to make one before sending the machine off to be repaired, but even at that, it's your responsibility to do that not Apple's. At least Apple refunded half the repair fee which they didn't have to do. Generally when Apple sends a machine out to be repaired they charge a flat fee. I don't know how much you paid for repairs, but I'm sure it was less than what a new machine would cost. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Apple wiped my macbook
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