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Apple TV2 authorisation problems
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<blockquote data-quote="pmeguy" data-source="post: 1304391" data-attributes="member: 194474"><p>Same problem here. I have two ATV-2s; luckily one still has AppleCare. After months of flawless service, the first unit stopped streaming DRM content from iTunes on my Mac. I called Apple and got no real support because it didn't have AppleCare. I assumed it was a bad unit. After a few hours, the NEW unit gave me the same "Authentication" requirement. After HOURS on the phone with Apple, no resolution. I mentioned all the write-ups on the internet, and the senior technician claimed that though the error from ATV reads the same, the problem now is different. He said that since 1 Oct 2011, there has been a large increase in the Apple TV complaints with the same issue. They believe it is a server issue on their end and they are working to resolve. I certainly hope they do!</p></blockquote><p></p>
[QUOTE="pmeguy, post: 1304391, member: 194474"] Same problem here. I have two ATV-2s; luckily one still has AppleCare. After months of flawless service, the first unit stopped streaming DRM content from iTunes on my Mac. I called Apple and got no real support because it didn't have AppleCare. I assumed it was a bad unit. After a few hours, the NEW unit gave me the same "Authentication" requirement. After HOURS on the phone with Apple, no resolution. I mentioned all the write-ups on the internet, and the senior technician claimed that though the error from ATV reads the same, the problem now is different. He said that since 1 Oct 2011, there has been a large increase in the Apple TV complaints with the same issue. They believe it is a server issue on their end and they are working to resolve. I certainly hope they do! [/QUOTE]
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