Reply to thread

Message

<blockquote data-quote="neesywah" data-source="post: 1611142" data-attributes="member: 199280">Starting to get really frustrated here . . .I turned on Apple TV to watch some Netflix last night and nothing on the remote was working.&nbsp; Screen just stayed frozen.&nbsp; It wasn't a blank screen, it was still on the 'play' screen for the show I had been watching earlier in the day.First thing I did was change out the battery in the remote, but that did nothing.&nbsp; The light on the Apple TV box didn't change, or blink, no matter what button I hit.&nbsp; Nothing.I went to Apple's site and did the troubleshooting.&nbsp; Tried pulling the power cord and waiting, plugging it back in.&nbsp; It came back up to the menu screen, but the remote wouldn't do anything.&nbsp; Tried the pairing and unpairing&nbsp; the remote thing, but it was almost like the Apple TV box didn't react to anything I did - the screen was still frozen and nothing happened.&nbsp; I never saw the 'chain' the instructions said I would see.&nbsp; No change in the screen, nothing.So this morning I followed the last resort instructions and did a total restore via iTunes with a micro USB cable.&nbsp; Everything went as directed.&nbsp; But when I reconnected the Apple TV box to the TV, it rebooted and I arrived at the &quot;Select a Language screen&quot;.&nbsp; But, again, the remote did not work.&nbsp; The light was lit on the Apple TV box, but it was static.So,here I am.&nbsp; Any suggestions?&nbsp; Should I just use it as a drink coaster now?&nbsp; ;P</blockquote>

[QUOTE="neesywah, post: 1611142, member: 199280"] Starting to get really frustrated here . . . I turned on Apple TV to watch some Netflix last night and nothing on the remote was working. Screen just stayed frozen. It wasn't a blank screen, it was still on the 'play' screen for the show I had been watching earlier in the day. First thing I did was change out the battery in the remote, but that did nothing. The light on the Apple TV box didn't change, or blink, no matter what button I hit. Nothing. I went to Apple's site and did the troubleshooting. Tried pulling the power cord and waiting, plugging it back in. It came back up to the menu screen, but the remote wouldn't do anything. Tried the pairing and unpairing the remote thing, but it was almost like the Apple TV box didn't react to anything I did - the screen was still frozen and nothing happened. I never saw the 'chain' the instructions said I would see. No change in the screen, nothing. So this morning I followed the last resort instructions and did a total restore via iTunes with a micro USB cable. Everything went as directed. But when I reconnected the Apple TV box to the TV, it rebooted and I arrived at the "Select a Language screen". But, again, the remote did not work. The light was lit on the Apple TV box, but it was static. So,here I am. Any suggestions? Should I just use it as a drink coaster now? ;P [/QUOTE]

Verification

Name this item. 🍎