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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
Apple sent wrong iPhone to me!
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<blockquote data-quote="zweihuffs" data-source="post: 1311445" data-attributes="member: 218641"><p><strong>Same thing happened to us</strong></p><p></p><p>We experienced the same problem. Before we had a chance to activate the phone, we got a phone call from someone in TX, saying she thought she had my hubby's phone, since his phone number came up when she tried to activate it. Funny thing though...we did not have her phone. We ended up calling the Apple Store's customer service line, and after a long process, they are going to be shipping another phone ASAP. They promised we wouldn't be put at the end of the line of people who were waiting on one. (I'll believe that when we get the phone). Seems like such an easy fix, just to assign the serial number on the phone we have to my hubby, but they say that can't be done. They gave us a FedEx return label for the phone we have to return. We just wonder how many others has this happened to?</p></blockquote><p></p>
[QUOTE="zweihuffs, post: 1311445, member: 218641"] [b]Same thing happened to us[/b] We experienced the same problem. Before we had a chance to activate the phone, we got a phone call from someone in TX, saying she thought she had my hubby's phone, since his phone number came up when she tried to activate it. Funny thing though...we did not have her phone. We ended up calling the Apple Store's customer service line, and after a long process, they are going to be shipping another phone ASAP. They promised we wouldn't be put at the end of the line of people who were waiting on one. (I'll believe that when we get the phone). Seems like such an easy fix, just to assign the serial number on the phone we have to my hubby, but they say that can't be done. They gave us a FedEx return label for the phone we have to return. We just wonder how many others has this happened to? [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
Apple sent wrong iPhone to me!
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