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Apple loses bid to stop class action lawsuit over MacBook keyboards
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<blockquote data-quote="Randy B. Singer" data-source="post: 1873392" data-attributes="member: 190607"><p>The original keyboards weren't just problematic, they were throughly defective. I've heard a lot of stories of Apple replacing a MBP's keyboard, and then the problems came back not long after. So Apple replaced the keyboard again...repeat until the MBP is out of warranty and Apple won't touch it anymore...and the keyboard is STILL problematic.</p><p></p><p>I expect a well designed expensive laptop, like a MBP, to run mostly trouble-free for between 5 to 10 years. If I only got a few, mostly troubled, years out of my expensive MBP, I'd be hopping mad. I'd want Apple to either PERMANENTLY fix the problem, or to replace my laptop with a better designed one, or to give me a hefty rebate.</p><p></p><p>In the end I expect this case to settle (as they all do), and for owners to only get a pitiful credit on a new laptop. Honestly...I just don't understand how class action lawsuits can have such horrible settlements.</p></blockquote><p></p>
[QUOTE="Randy B. Singer, post: 1873392, member: 190607"] The original keyboards weren't just problematic, they were throughly defective. I've heard a lot of stories of Apple replacing a MBP's keyboard, and then the problems came back not long after. So Apple replaced the keyboard again...repeat until the MBP is out of warranty and Apple won't touch it anymore...and the keyboard is STILL problematic. I expect a well designed expensive laptop, like a MBP, to run mostly trouble-free for between 5 to 10 years. If I only got a few, mostly troubled, years out of my expensive MBP, I'd be hopping mad. I'd want Apple to either PERMANENTLY fix the problem, or to replace my laptop with a better designed one, or to give me a hefty rebate. In the end I expect this case to settle (as they all do), and for owners to only get a pitiful credit on a new laptop. Honestly...I just don't understand how class action lawsuits can have such horrible settlements. [/QUOTE]
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Apple loses bid to stop class action lawsuit over MacBook keyboards
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