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<blockquote data-quote="Rod" data-source="post: 1923486" data-attributes="member: 204485">Beats me why people have so much trouble with the process of setting up a used mac for a new owner. It's easy to find online, from Apple and goes through the process step by step.&nbsp; Perhaps some people think they know better?One of the most important parts of the setup is to sign out of everything Apple;&nbsp; iTunes/App Store, iCloud, iMessage, FaceTime etc.&nbsp; Secondly erase the HD and reinstall the original MacOS the Using Disk Utility. This erases the user's data and leaves the device ready to run the Setup Wizard.&nbsp; What you should see when you open a Mac where this process has been followed is the multi-lingual &quot;Welcome&quot; screen.&nbsp; If not, it was not setup correctly.Here is the process;[URL unfurl=&quot;true&quot;]https://support.apple.com/en-us/HT201065[/URL]You might like to send this link to the seller and ask if they followed this process.&nbsp; If not, you have good cause to return it.</blockquote>

[QUOTE="Rod, post: 1923486, member: 204485"] Beats me why people have so much trouble with the process of setting up a used mac for a new owner. It's easy to find online, from Apple and goes through the process step by step. Perhaps some people think they know better? One of the most important parts of the setup is to sign out of [B]everything[/B] Apple; iTunes/App Store, iCloud, iMessage, FaceTime etc. Secondly erase the HD and reinstall the original MacOS the Using Disk Utility. This erases the user's data and leaves the device ready to run the Setup Wizard. What you should see when you open a Mac where this process has been followed is the multi-lingual "Welcome" screen. If not, it was not setup correctly. Here is the process; [URL unfurl="true"]https://support.apple.com/en-us/HT201065[/URL] You might like to send this link to the seller and ask if they followed this process. If not, you have good cause to return it. [/QUOTE]

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