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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
Apple Home App - Backup & Restore settings
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<blockquote data-quote="pixelrogue" data-source="post: 1913776" data-attributes="member: 413642"><p>Anyone know how to backup and/or restore settings? Three L2 apple support agents, hours of calls and Apple does not appear to know. Yale points to Apple while Apple looks at Yale.</p><p></p><p>SITUATION</p><ul> <li data-xf-list-type="ul">Lost 70+ device home network</li> <li data-xf-list-type="ul">Unable to restore network</li> </ul><p>ENVIRONMENT</p><ul> <li data-xf-list-type="ul">Desktop mac, backed up to Time Machine Daily and monthly drive backups. iCloud on only for HomeKit and Keychain (and FindMy.)</li> <li data-xf-list-type="ul">HomePod, which was the hub for many months.</li> <li data-xf-list-type="ul">iPad as most recent hub: keychain and home app are iCloud enabled. </li> </ul><p>BACKGROUND</p><ul> <li data-xf-list-type="ul">Needed to re-add a Yale lock to the network. From only working from within the Yale Secure app the lock and home were removed to start fresh.</li> <li data-xf-list-type="ul">Removing the home from Yale Secure app resulted in wiping the home and all of its devices and automations from the home app across every apple device and shared <br /> guest.</li> </ul><p>Wonder if anyone else hit this lovely undocumented feature? How do you backup yoi Home app settings?</p></blockquote><p></p>
[QUOTE="pixelrogue, post: 1913776, member: 413642"] Anyone know how to backup and/or restore settings? Three L2 apple support agents, hours of calls and Apple does not appear to know. Yale points to Apple while Apple looks at Yale. SITUATION [LIST] [*]Lost 70+ device home network [*]Unable to restore network [/LIST] ENVIRONMENT [LIST] [*]Desktop mac, backed up to Time Machine Daily and monthly drive backups. iCloud on only for HomeKit and Keychain (and FindMy.) [*]HomePod, which was the hub for many months. [*]iPad as most recent hub: keychain and home app are iCloud enabled. [/LIST] BACKGROUND [LIST] [*]Needed to re-add a Yale lock to the network. From only working from within the Yale Secure app the lock and home were removed to start fresh. [*]Removing the home from Yale Secure app resulted in wiping the home and all of its devices and automations from the home app across every apple device and shared guest. [/LIST] Wonder if anyone else hit this lovely undocumented feature? How do you backup yoi Home app settings? [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
Apple Home App - Backup & Restore settings
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