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<blockquote data-quote="HungarianStan" data-source="post: 1653711" data-attributes="member: 345301">First of all, hats off to you for trying to help someone! I'm new to Macs myself so I find stuff weird.That said, what you might try, if it's possible, is the stuff in the link I'll give you. Since you have the password for the machine at least. Perhaps it's possible to wipe the thing clean, reinstall, or install the newer OS you bought (you said specs were okay, right?): <a href="https://discussions.apple.com/thread/5836421" target="_blank">https://discussions.apple.com/thread/5836421</a>That's an Apple thread on how to clear snow leopard. It might help. I think your only real choice is to wipe the thing as clean as you can. Does your friend have an Apple ID? Once you've wiped and the like, perhaps that can be used to clear up &quot;ownership,&quot; and will help on the way to installing the newer OS.And like others have said, for the love of God and money, don't click that InstallMac folder.</blockquote>

[QUOTE="HungarianStan, post: 1653711, member: 345301"] First of all, hats off to you for trying to help someone! I'm new to Macs myself so I find stuff weird. That said, what you might try, if it's possible, is the stuff in the link I'll give you. Since you have the password for the machine at least. Perhaps it's possible to wipe the thing clean, reinstall, or install the newer OS you bought (you said specs were okay, right?): [url]https://discussions.apple.com/thread/5836421[/url] That's an Apple thread on how to clear snow leopard. It might help. I think your only real choice is to wipe the thing as clean as you can. Does your friend have an Apple ID? Once you've wiped and the like, perhaps that can be used to clear up "ownership," and will help on the way to installing the newer OS. And like others have said, for the love of God and money, don't click that InstallMac folder. [/QUOTE]

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