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Apple Computing Products:
macOS - Desktop Hardware
2011 iMac 27" No Upgrade Available
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<blockquote data-quote="pigoo3" data-source="post: 1851467" data-attributes="member: 56379"><p>I'm going to stick my neck out here & say this issue has nothing to do with hardware...it's totally something software related. Either an installed app or apps is messing things up...an installed app or apps is causing a conflict with the OS...or maybe there's some sort of file corruption somewhere. There are too many users out there over the years that have owned a 2011 27" iMac & have run macOS 10.13 for a hardware issue to suddenly appear in 2020 that's causing online purchase issues.</p><p></p><p><u>Here's what I would suggest to troubleshoot things:</u></p><p><u></u></p><p>1. Download & install the free maintenance app called Onyx. Then run Onyx via the default settings (don't change anything)...and see if this helps.</p><p>2. A 2nd thing to try is create a brand new user account on your iMac...then reboot the computer & log into that account. With this new user account...only the macOS is available (no other apps to cause conflicts).</p><p></p><p>Please let us know how things go.</p><p></p><p>Thanks,</p><p></p><p>- Nick</p></blockquote><p></p>
[QUOTE="pigoo3, post: 1851467, member: 56379"] I'm going to stick my neck out here & say this issue has nothing to do with hardware...it's totally something software related. Either an installed app or apps is messing things up...an installed app or apps is causing a conflict with the OS...or maybe there's some sort of file corruption somewhere. There are too many users out there over the years that have owned a 2011 27" iMac & have run macOS 10.13 for a hardware issue to suddenly appear in 2020 that's causing online purchase issues. [U]Here's what I would suggest to troubleshoot things: [/U] 1. Download & install the free maintenance app called Onyx. Then run Onyx via the default settings (don't change anything)...and see if this helps. 2. A 2nd thing to try is create a brand new user account on your iMac...then reboot the computer & log into that account. With this new user account...only the macOS is available (no other apps to cause conflicts). Please let us know how things go. Thanks, - Nick [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
2011 iMac 27" No Upgrade Available
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