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<blockquote data-quote="thoras_herd" data-source="post: 371029" data-attributes="member: 27880">thanks for the feedback - the Apple support guy this morning said he would send me the correct discs - could take 10 days to receive. i comtemplated asking for a refund this morning but thought i would see if it was an isolated incident. i was running ichat whilst the updates were updating so i will take cwa017 advice in future - the guy at Albion also said it appeared that i had been running a programme during the update and he advised against this too. I am going to run a software update this evening - if it cocks up again they can take this machine back and refund me - my 14 days are up on the 17th so i guess i should try it again before then.thanks again - wish me luck! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="thoras_herd, post: 371029, member: 27880"] thanks for the feedback - the Apple support guy this morning said he would send me the correct discs - could take 10 days to receive. i comtemplated asking for a refund this morning but thought i would see if it was an isolated incident. i was running ichat whilst the updates were updating so i will take cwa017 advice in future - the guy at Albion also said it appeared that i had been running a programme during the update and he advised against this too. I am going to run a software update this evening - if it cocks up again they can take this machine back and refund me - my 14 days are up on the 17th so i guess i should try it again before then. thanks again - wish me luck! :-) [/QUOTE]

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