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- Dec 7, 2019
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Hi
I am trying to get a recently working iPad that Apple had migrated my wife's information to a newly purchased iPad. I am trying to get it restored and I read the particular approach and thought I was actually getting there and then I got a message that my WIN7 machine, with the iTunes installed and upgraded, didn't see the iPad after it took a serious amount of time Extracting Software. I went through the procedure twice and still no success.
The Target iPad is one with an actual physical switch on the front. When I try to turn it on shows that it is 'disabled'. I hold the poer on button untill a 'slide option' displays on screen. I immediately hold the 'physical button' and connect it to the WIN7 machine. I see a connector cable on screen and an arrow to a picture of an iPad. The second time, I continued to hold the ''physical button' all while it said it was 'extracting software'. When it finished extracting it came up and says it cannot find any iPad.
Now I am baffled. Should I do something else, as I followed to the letter, the process they set out on Apple's website. Maybe the fact that the cable on the iPad never really showed as connected (on the display visual) was my problem but otherwise I followed every step (of course the actual cable was connected but I really have no idea what the on screen should look like). Maybe someone can help me to get it restored...
Thanks in advance.
Robert (NOOB)
I am trying to get a recently working iPad that Apple had migrated my wife's information to a newly purchased iPad. I am trying to get it restored and I read the particular approach and thought I was actually getting there and then I got a message that my WIN7 machine, with the iTunes installed and upgraded, didn't see the iPad after it took a serious amount of time Extracting Software. I went through the procedure twice and still no success.
The Target iPad is one with an actual physical switch on the front. When I try to turn it on shows that it is 'disabled'. I hold the poer on button untill a 'slide option' displays on screen. I immediately hold the 'physical button' and connect it to the WIN7 machine. I see a connector cable on screen and an arrow to a picture of an iPad. The second time, I continued to hold the ''physical button' all while it said it was 'extracting software'. When it finished extracting it came up and says it cannot find any iPad.
Now I am baffled. Should I do something else, as I followed to the letter, the process they set out on Apple's website. Maybe the fact that the cable on the iPad never really showed as connected (on the display visual) was my problem but otherwise I followed every step (of course the actual cable was connected but I really have no idea what the on screen should look like). Maybe someone can help me to get it restored...
Thanks in advance.
Robert (NOOB)
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