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- Sep 1, 2019
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My parents live 2.5 hrs away. They are your worst nightmare for tech support. They don't listen, follow instructions, remember, hate change, hate learning, nor remember things either for the last 35 years of owning Macs, so I drive there when I must.
They have a PowerMac G4 that I've determined the video card or port has failed as after it boots up it shows on the monitor a message displaying there is no video signal.
I've made sure all the cables are properly plugged in. Rebooted more than once.
They have a G5 in another room on MacOS 10.11.6 El Capitan.
I sent them a pic of a Firewire port & they believe both Macs have them.
Here's my problem: The G4 has pre-2007 Quicken software on it and they do not have the CD/Disk it came on. I do not even know if that software would be compatible on the G5 regardless. She wants a solution to continue keeping track of her finances and refuses to do ANYTHING ONLINE as she fears it will empty all bank accounts of funds. She is deathly afraid of the internet. They both can barely figure out email after 20 years.
I told her I may be able to get a Firewire cable with 2 male ends and run the crippled Mac in Target Disk Mode in order to get the files from it onto the G5 as well as possibly dragging the Word & Quicken apps onto the G5.
I haven't used a Mac in 20 years, but am familiar with iOS on my iPad.
Assuming the software IS compatible is it as simple as target disk mode and dragging and dropping the apps from the G4 to the G5 to install them?
Otherwise, I told her I will either get Buddi finance software free, or Checkbook from the app store for $15 if their G5 is compatible with them, or buy Quicken 2007 for $33 since that has no annual fee & I'm frugal.
I'm going to bring my iPad, a male/male Firewire cable, and a few Cat5 ethernet cables in case firewire doesn't work. I do not know if the crippled G4 has Sharing turned on.
They live in the middle of nowhere, but do have limited 1gig per month of 4G wifi.
Am I missing anything or do you have any alternate suggestions?
They have a PowerMac G4 that I've determined the video card or port has failed as after it boots up it shows on the monitor a message displaying there is no video signal.
I've made sure all the cables are properly plugged in. Rebooted more than once.
They have a G5 in another room on MacOS 10.11.6 El Capitan.
I sent them a pic of a Firewire port & they believe both Macs have them.
Here's my problem: The G4 has pre-2007 Quicken software on it and they do not have the CD/Disk it came on. I do not even know if that software would be compatible on the G5 regardless. She wants a solution to continue keeping track of her finances and refuses to do ANYTHING ONLINE as she fears it will empty all bank accounts of funds. She is deathly afraid of the internet. They both can barely figure out email after 20 years.
I told her I may be able to get a Firewire cable with 2 male ends and run the crippled Mac in Target Disk Mode in order to get the files from it onto the G5 as well as possibly dragging the Word & Quicken apps onto the G5.
I haven't used a Mac in 20 years, but am familiar with iOS on my iPad.
Assuming the software IS compatible is it as simple as target disk mode and dragging and dropping the apps from the G4 to the G5 to install them?
Otherwise, I told her I will either get Buddi finance software free, or Checkbook from the app store for $15 if their G5 is compatible with them, or buy Quicken 2007 for $33 since that has no annual fee & I'm frugal.
I'm going to bring my iPad, a male/male Firewire cable, and a few Cat5 ethernet cables in case firewire doesn't work. I do not know if the crippled G4 has Sharing turned on.
They live in the middle of nowhere, but do have limited 1gig per month of 4G wifi.
Am I missing anything or do you have any alternate suggestions?