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Thread: Apple Care

  1. #1
    Apple Care
    KennyC's Avatar
    Member Since
    Nov 28, 2018
    Location
    Florida West Coast
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    40
    Your Mac's Specs
    iPhone xr
    Apple Care
    Is it advisable to add apple care to a purchase of a new iMac?
    Kenny

  2. #2
    Apple Care
    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
    4,815
    Your Mac's Specs
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
    Absolutely.

    You get one year warranty, but I would always advise paying the extra for AppleCare Plus which not only extends the warranty to three years for an iMac but also includes Genius Bar teaching sessions, close to 24 hour phone advice and more.

    The number of times the phone help has assisted me is uncountable. You get to speak to a human and that person sticks with you till the problem is solved or passes you over to a more senior tech person.

    Can’t recommend it more highly.

    A very personal view this: but if you can’t afford the extra cover, you can’t afford the computer.

    Ditto my view on backups and the external drives you need for them.

    Ian
    Ian

  3. #3
    Back in the day there used to be just AppleCare and that was purchasable before the first year anniversary of your purchase date to extend the warranty to an additional 2 years. Now there is AppleCare+ that does everything AppleCare used to do and add damage protection as well. The BIG change is that you have to purchase this within 60 days of purchasing your Apple product. Beyond that, I'll second everything Ian said.
    --
    Regards
    ...Ashwin


  4. #4
    Apple Care
    MacInWin's Avatar
    Member Since
    Jan 01, 2009
    Location
    Winchester, VA
    Posts
    4,919
    Your Mac's Specs
    MBP 15" Mid 2015, iPhone XS, an iMac, plus ATVs, AWatch, MacMini
    And today's Apple products are very difficult to get into and do repairs, so the cost of a repair at a shop is going to go up. AppleCare+ is the one warranty that I do purchase every time.
    Jake

  5. #5
    Apple Care
    ProTruckDriver's Avatar
    Member Since
    Jul 31, 2016
    Location
    Chesapeake, Virginia
    Posts
    83
    Your Mac's Specs
    Late 2015 5K 27-inch iMac, 4GHz i7, 16GB RAM, 1TB Fusion Drive, macOS Mojave, 10.14.2
    Highly recommended. I've already used AppleCare on my two year old iMac, black smudges behind the screen. They replaced the screen at no charge.
    ~ Dave ~
    iMac Clone and Backup with SuperDuper, Time Machine & iCloud
    "The world is full of nice people…… If you can’t find one, be one."

  6. #6
    Quote Originally Posted by IWT View Post
    A very personal view this: but if you can’t afford the extra cover, you can’t afford the computer.
    I think a lot of the time it's not that people can't afford it, but they're afraid they'll pay for it and never need to use it. But of course that's the nature of "insurance," isn't it? When pricing computers, people ought to factor the cost of Apple Care into the price, that way it doesn't feel like an "add-on." It's all psychological, of course
    -Jonathan
    iMac (27-inch, Late 2012) - 2.9 GHz Intel Core i5
    MacBook Air (13-inch, Mid 2012) - 1.8 GHz Intel Core i5

  7. #7
    Apple Care
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    25,005
    Your Mac's Specs
    iMac, i7 4GHz, 32GB memory, 1TB Blade, OS X.14.1 Mojave,
    In a word ~ YES!!
    Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  8. #8
    Apple Care
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    56,756
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, Mojave
    @Kenny:

    Just like your American Express Card: "Don't leave home without it!"

    I buy it for all my Apple products. And like Ian pointed out, the telephone support alone makes it a worthwhile investment.

  9. #9
    Apple Care
    KennyC's Avatar
    Member Since
    Nov 28, 2018
    Location
    Florida West Coast
    Posts
    40
    Your Mac's Specs
    iPhone xr
    Thanks to all for your advise and personal experiences. This is why I really love THIS site, willingness to share experiences and a help someone. I know I've asked a lot of questions recently and again thanks to all that have helped me in the right direction on my first iMac purchase. Just want to look up close to one so next week wednesday my brother and I are going to a apple store. Unfortunately the closest store is about 1 1/2 hrs away. Then the order goes in.
    Kenny

  10. #10
    Apple Care
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    56,756
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, Mojave
    Instead of traveling 1 ˝ hours to the nearest Apple Store, you can order by phone direct to Apple or order on line. My Apple Store is only 15 minutes away but I still order on line. Of course if you wish to try out a particular model Mac in person, then you have no choice but to head to your nearest Apple Store. Be advised, Apple Stores are usually crowded especially at this time of year. Go on a week day afternoon. Avoid going on a weekend.

  11. #11
    Apple Care
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    5,332
    Your Mac's Specs
    L2014 Mac mini macOS Mojave, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    Don't forget, you can "test" Macs at Best Buy too.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  12. #12
    Apple Care
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    10,213
    Just want to look up close to one so next week wednesday my brother and I are going to a apple store. Unfortunately the closest store is about 1 1/2 hrs away. Then the order goes in.

    Don't forget you can often save a lot using the online Apple Refurbished Mac site. Even if you make the trip to "kick the tires" and select which model you want.

    The savings will sure be more than enough to pay for the gas and a meal and drink. But Bob made a better suggestion just above using Best Buy or similar store that sells Macs in your area.





    - Patrick
    ======

  13. #13
    Apple Care
    KennyC's Avatar
    Member Since
    Nov 28, 2018
    Location
    Florida West Coast
    Posts
    40
    Your Mac's Specs
    iPhone xr
    chscag, will order online just want to see and compair.

    Bob, my local BB usually has 1 to look at and most help is with win, not real knowledgeable on iMac here anyway. Kinda the problem with living in "Mayberry" if you know what I mean, so of you older members may remember the Andy Griffith Show from the 60's.

    Patrick, have been looking at refubrs but haven't seen one yet with what I'm looking for. I know this is a big investment and I figure I should get what I would like and enjoy it.
    Kenny

  14. #14
    Apple Care
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    5,332
    Your Mac's Specs
    L2014 Mac mini macOS Mojave, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    Quote Originally Posted by KennyC View Post
    chscag, will order online just want to see and compair.

    Bob, my local BB usually has 1 to look at and most help is with win, not real knowledgeable on iMac here anyway. Kinda the problem with living in "Mayberry" if you know what I mean, so of you older members may remember the Andy Griffith Show from the 60's.

    Patrick, have been looking at refubrs but haven't seen one yet with what I'm looking for. I know this is a big investment and I figure I should get what I would like and enjoy it.
    OK, understood.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  15. #15
    Apple Care
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    10,213
    @KennyC
    Patrick, have been looking at refubrs but haven't seen one yet with what I'm looking for. I know this is a big investment and I figure I should get what I would like and enjoy it.

    That makes sense, and maybe keep checking their iMac refurb page often and throughout the days as some models can arrive and disappear quite quickly, especially if they are sought after models.

    Good luck.





    - Patrick
    ======

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