I bought a new Macbook Pro and tried to login only to find my account has been locked. I have not changed my password and I know exactly what it is. Apparently I have 2 factor authentication set up and my second identifier if an old credit card that I have no access to - including the 3 numbers on the back! I NEVER set up 2 factor authentication. I looked in old emails and found that on April 7 at 2 am, 2 factor authentication was set up for me, must have been fraudulent and I never caught the email until now. So, because I don't have the 2nd piece of info I am now in recovery mode. I have talked to multiple Apple support people and no one seems to be able to help me. It has been 19 days. Anyone else been in recovery mode this long? How the heck did someone else change the security setting to my apple account? Is there even hope that it will be recovered? I can't find any info online about how long this can take.