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  1. #1

    KennyC's Avatar
    Member Since
    Nov 28, 2018
    Location
    Florida West Coast
    Posts
    207
    Your Mac's Specs
    iPhone XR, iMac 27 Retina 3.4, 8gb, macOS 10.14.3, iPad 9.7 IOS 12.1.4.
    Problems Logging In iPhone & iPad


    Tried to log into my iPhone & iPad and neither will accept my password. No problem with my iMac. I caught the tail end on the news about a apple hack but couldn't find anything about it yet. Anyone else having issues like this?
    Kenny

  2. #2

    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    5,902
    Your Mac's Specs
    L2014 Mac mini macOS Mojave, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    What do you mean, "log into my iPhone & iPad"? Apple ID/iCloud log in, or Mac-Forums log in, or other?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  3. #3

    KennyC's Avatar
    Member Since
    Nov 28, 2018
    Location
    Florida West Coast
    Posts
    207
    Your Mac's Specs
    iPhone XR, iMac 27 Retina 3.4, 8gb, macOS 10.14.3, iPad 9.7 IOS 12.1.4.
    Sorry Bob, unlock the screens is what I should have said. Spent 1 hr with apple chat and ended up doing a restore on iPhone, still downloading apps now. I was on iPhone early this morning then tried to open iPad and it wouldn't accept finger or code to unlock and after so many tries it locked me out. I must be having a senior moment because I swear I put the correct code in to unlock screen. Then I could not get iPhone to unlock and everything went south. Luckily I have both backing up to iCloud so the restore went fine on iPhone but it took some time due to I'm sure my internet bandwidth. Can't get iPad to go into restore yet may because iPhone is still updating. will advise when fixed.
    Kenny

  4. #4

    KennyC's Avatar
    Member Since
    Nov 28, 2018
    Location
    Florida West Coast
    Posts
    207
    Your Mac's Specs
    iPhone XR, iMac 27 Retina 3.4, 8gb, macOS 10.14.3, iPad 9.7 IOS 12.1.4.
    Well it seems the directions I was given to by Apple of quickly pressing the up then down volume and holding the top button down until it goes into restore doesn't work. After another chat episode with Apple they told me to hold down together the home & top button and that is what worked for me. Everything is pretty much back to normal now, just letting the apps restore now.
    Kenny

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