iPhone Volume Stuck on "High"

iPhone 5, Model MD654LL/A

My phone volume adjustment is stuck on high (loud). The button to lower the volume no longer functions. Adjusting the Ringtone volume does nothing. The "Change with Buttons" is "On."

Your thoughts, gentlemen?

Thanks.

Try it with "change with buttons" off?

Try a restart?

Try a hard restart?

Try "Reset all settings"?

Which iOS version?

Have you tried to reboot the phone? Sometimes that works to clear up annoyances such as you're experiencing. If that doesn't work, it's possible your phone is defective. An iPhone 5 has been around for quite some time so it might be time to shop for another. Apple is still selling the iPhone SE at their clearance site.

ferrarr said:

Try it with "change with buttons" off?

Try a restart?

Click to expand...

Yes.

ferrarr said:

Try it with "change with buttons" off?


Try a hard restart?

Click to expand...

Please remind me how to do that.

ferrarr said:

Try it with "change with buttons" off?

Try "Reset all settings"?

Click to expand...

Not yet.

I won't delete anything as long as I select "Reset All Settings," right?

ferrarr said:

Try it with "change with buttons" off?

Which iOS version?

Click to expand...

10.3.3 (14G60)

That is Apple's way of telling you that you need to upgrade your phone that is 5 generations behind!

Hard reset - Hold down power and home button at the same until you see the Apple logo.
Reset all settings - This does not delete any data/apps or anything, just puts all the settings back to the factory defaults to see if one of those is causing your volume not to work.

Raz0rEdge said:

That is Apple's way of telling you that you need to upgrade your phone that is 5 generations behind!

Click to expand...

I believe that you are correct, sir. It's been a spendy year so far, and we haven't finish February yet. But I guess a new phone is in order.

Raz0rEdge said:

Hard reset - Hold down power and home button at the same until you see the Apple logo.
Reset all settings - This does not delete any data/apps or anything, just puts all the settings back to the factory defaults to see if one of those is causing your volume not to work.

Click to expand...

This did not work, alas.

If you tried all that was suggested and still no go, to me is sounds like the Down button for the Volume is messed up inside the phone. those buttons can and do mess up with a lot of use. So far I have been lucky with my old iPad and phone but I am very careful with it.