I know some people don’t like Credit Karma, but I’ve found it to be useful. For example, it notified me that I had been granted a mortgage in Los Angeles when no such thing had happened.
Over the past few months every time I try to look at me credit score I get a message:
This after a successful log in. I tried several times with different browsers on different platforms.
So, I wrote them and received a typically useless first level support reply. After my inquiry got escalated I was asked if I was trying to access the site from abroad. I was. This was their reply:
It would have been helpful if the error message contained this information.
Anyway, works fine with a US based VPN.
Over the past few months every time I try to look at me credit score I get a message:
Whoops.
Something went wrong.
We're having some trouble loading this page right now.
Please try again in a bit.
Something went wrong.
We're having some trouble loading this page right now.
Please try again in a bit.
This after a successful log in. I tried several times with different browsers on different platforms.
So, I wrote them and received a typically useless first level support reply. After my inquiry got escalated I was asked if I was trying to access the site from abroad. I was. This was their reply:
You may not be able to access Credit Karma from outside the U.S. because of certain changes we’re making for your security. You’ll still be able to access Credit Karma when you’re back in the U.S.
It would have been helpful if the error message contained this information.
Anyway, works fine with a US based VPN.