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  1. #1
    Question i purchase..
    I am buying a new MBA for my daughter...

    Is there any good reason ethical or otherwise that i should spend an extra $200.00 and buy from Apple over other re sellers ?

  2. #2
    If buying new or refurbished, I would strongly recommend getting it from Apple, not for any other reason that you get the proper warranty and history for it.
    --
    Regards
    ...Ashwin


  3. #3
    Question  i purchase..
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    5,133
    Your Mac's Specs
    L2014 Mac mini macOS Mojave, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    Have you looked at the Apple Refurbished Store?

    https://www.apple.com/shop/browse/home/specialdeals/mac

    It looks like they’re working on the store site right now, so check back in a little while.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  4. #4
    Its a new Mac i am looking at...

    The AU Refurb store has very little ...

    I can save around $200.00 from a major retailer...But would that machine be covered by all the Apple warranties etc ...It is Au stock..

  5. #5
    Question  i purchase..
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    5,133
    Your Mac's Specs
    L2014 Mac mini macOS Mojave, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    If it’s a major retailer, they should also offer Apple Care or Apple Care +.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  6. #6
    Question  i purchase..
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    56,577
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, Mojave
    I can save around $200.00 from a major retailer...But would that machine be covered by all the Apple warranties etc ...It is Au stock..
    If it's a major retailer, they're also an authorized Apple reseller. So yes, all Apple warranties are included and Apple Care can be added.

  7. #7
    I went to Apple best customer service and they have helped me out many times....Seeds of Karma

  8. #8
    Question  i purchase..
    Randy B. Singer's Avatar
    Member Since
    Feb 01, 2011
    Location
    Sacramento, California
    Posts
    1,320
    Quote Originally Posted by rooeey View Post
    I am buying a new MBA for my daughter...

    Is there any good reason ethical or otherwise that i should spend an extra $200.00 and buy from Apple over other re sellers ?
    If the retailer you purchase from is "Apple Authorized" they will prominently show that somewhere in their store (or, if online, on their Web site.) Purchasing from an Apple Authorized Retailer is just like purchasing directly from Apple. Apple should fully support you and honor the standard warranty on the product.

    Apple has very cagey agreements with their resellers. While here in the U.S. it is illegal for for a manufacturer to tell a retailer what price they can sell their goods for (it's anti-competitive, otherwise known as price-fixing), what Apple does to get around this is they do not allow retailers to *advertise* lower prices than other retailers. So, having a sale is almost a waste of time, since consumers generally won't know the sale exists. This is all done in an attempt to keep prices for all Apple retailers high, and thus it allows all of them to make more money (assuming Apple also keeps demand high by not authorizing too many retailers for a given geographic area). This is technically known as "protecting your market".

    Some authorized resellers get around not being able to advertise low prices by including extra products with the sale, or by giving rebates, and advertising those things, rather than a low price. So it's a bit of a dance. But the bottom line is that you aren't likely to find genuine Apple products, being sold by an Apple Authorized dealer, at an unusually large discount. It may be different in different countries.

    One thing to avoid is "grey market goods." These are genuine Apple products sold by non-Apple Authorized retailers. Apple has agreements with their authorized retailers not to sell Apple's products at wholesale to non-Apple Authorized retailers. But some authorized resellers do so anyway, because they have more stock than they can sell (often because they purchased too much stock from Apple to get a volume discount). Authorized dealers selling to non-authorized dealers is known as "trans-shipping" and doing this is a violation of the contract between Apple and their Authorized dealers, and is illegal. Selling grey market goods also keeps the consumer from being "in privity of contract" with Apple. (That is, the consumer who purchases grey market goods has no legal relationship with Apple. Their relationship with Apple is precluded because Apple has no relationship with the grey market vendor.) In the U.S., a manufacturer (e.g. Apple) may or may not honor their usual warranty on grey market goods. So, if you see an Apple product with an unusual discount, you should immediately be suspicious that it is grey market. Once again, this may be different in different countries.

    (NOTE: There have been legal cases in the U.S. where consumers have gone to court and they have prevailed, forcing a manufacturer to honor the usual warranty on their products, even though the product was sold through the grey market. However, going to court to enforce a product's warranty is almost always something that you want to avoid having to do. So purchasing grey market goods may not be a good deal.)
    Randy B. Singer
    Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
    Mac OS X Routine Maintenance http://www.macattorney.com/ts.html

  9. #9
    Question  i purchase..
    Slydude's Avatar
    Member Since
    Nov 16, 2009
    Location
    North Louisiana, USA
    Posts
    13,477
    Your Mac's Specs
    2.8 GHz 2008 MacBook Pro 10.11, 8 GB mem, iPhone XS, 2015 iMac 16 GB 10.14.1 beta
    Thanks for tat info Randy. Very informative as usual.

    I first became aware of gray market goods in my pre-internet days. I had a book that listed catalog names/addresses and descriptions for all sorts of catalogs. Beside each listing was the term white market, gray market etc. Unfprtunately they didn't do a very gppd jpb describing "gray market" - especially in relation to warranty implications.

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