- Joined
- Apr 7, 2018
- Messages
- 6
- Reaction score
- 0
- Points
- 1
I've been trying to figure out why my ITunes installed music suddenly stopped and eventually been erased. is there anyway i can retrieve it? thanks
ITunes not playing
- Thread starter techblogger911
- Start date
- Joined
- Jan 23, 2009
- Messages
- 10,274
- Reaction score
- 2,219
- Points
- 113
- Location
- Born Scotland. Worked all over UK. Live in Wales
- Your Mac's Specs
- M2 Max Studio Extra, 32GB memory, 4TB, Sonoma 14.4.1 Apple 5K Retina Studio Monitor
Hi and welcome.
We are at a great disadvantage here. Put yourself in our shoes.
We don't know what Mac you have (Model, Year) nor what Operating System (OS) it is running. For that matter which version of iTunes you are presently using.
Do you have iCloud Music Library checked in preferences?
Do you subscribe to Apple Music? If so, has your membership timed out? This could explain a lot.
I know it's tedious, but without that information, we are in the dark and we do very much want to help.
Also, has anything "happened", been installed, updated between the time when all was well and now?
And are you saying that all your music has been erased, or just downloaded music? What about music imported from your own CDs?
As regards retrieval, that depends on answers to the above and - crucially - whether you have a Time Machine or Cloned Backup.
Please post back. We really want to help you.
Ian
We are at a great disadvantage here. Put yourself in our shoes.
We don't know what Mac you have (Model, Year) nor what Operating System (OS) it is running. For that matter which version of iTunes you are presently using.
Do you have iCloud Music Library checked in preferences?
Do you subscribe to Apple Music? If so, has your membership timed out? This could explain a lot.
I know it's tedious, but without that information, we are in the dark and we do very much want to help.
Also, has anything "happened", been installed, updated between the time when all was well and now?
And are you saying that all your music has been erased, or just downloaded music? What about music imported from your own CDs?
As regards retrieval, that depends on answers to the above and - crucially - whether you have a Time Machine or Cloned Backup.
Please post back. We really want to help you.
Ian
Shop Amazon
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.