- Joined
- Dec 29, 2010
- Messages
- 446
- Reaction score
- 5
- Points
- 18
- Location
- Peoria, IL
- Your Mac's Specs
- MacBook Pro 13" 2.5 Ghz i5 with 16GB of RAM and a 1TB SSD.
Hello,
I am attempting to help a friend who NEVER updated their early 2011 15 inch MBP after installing Lion. Their browsers etc. are no longer supported due to their OS age.
I have signed into my Mac App store account to download Mavericks for them (which I have purchased and downloaded prior). When I access it under my purchases it says "paused" - as if I had partially downloaded it before. When I hit resume, nothing happens. When I attempt to delete it, nothing happens.
Any suggestions on how I can help my friend?
I am attempting to help a friend who NEVER updated their early 2011 15 inch MBP after installing Lion. Their browsers etc. are no longer supported due to their OS age.
I have signed into my Mac App store account to download Mavericks for them (which I have purchased and downloaded prior). When I access it under my purchases it says "paused" - as if I had partially downloaded it before. When I hit resume, nothing happens. When I attempt to delete it, nothing happens.
Any suggestions on how I can help my friend?