At least you didn't have to reformat and reinstall.
When I worked for the US Feds our regional support staff gave us fifteen minutes to solve a problem with Windows NT. After that we were required to reformat and reinstall from what they called a "ghost" and what I'd call a clone.
When I worked for the US Feds our regional support staff gave us fifteen minutes to solve a problem with Windows NT. After that we were required to reformat and reinstall from what they called a "ghost" and what I'd call a clone.