My Mac keeps asking for password instead of ID Touch

[carel]

When I try to enable the computer with the ID Touch, it immediately goes on to ask for the password. I have started the ID Touch again and yet I can not use it
Whats the problem?

 

[IWT]

Here are some suggestions and explanations which may help. I suggest you read them and try out some of the solutions.

In passing, the Passcode will always required after an update or upgrade; if you have not used the App Store or iTunes store for a long time etc.

https://www.express.co.uk/life-styl...ne-Touch-ID-Fingerprint-Sensor-Passcode-iOS-9
https://forums.macrumors.com/thread...ord-for-store-but-have-touch-enabled.1976118/

Please post back.

Ian

 

[carel]

Asking for password instead of ID Touch

Here are some suggestions and explanations which may help. I suggest you read them and try out some of the solutions.

In passing, the Passcode will always required after an update or upgrade; if you have not used the App Store or iTunes store for a long time etc.

https://www.express.co.uk/life-styl...ne-Touch-ID-Fingerprint-Sensor-Passcode-iOS-9
https://forums.macrumors.com/thread...ord-for-store-but-have-touch-enabled.1976118/

Please post back.

Ian

Thank you Ian.This issue has been fixed. I simply reset the computer and the problem is fixed. Thank you

Josef

 

[IWT]

Great to hear, Josef. Well done. Glad to help.

That was the first suggestion on the list of possible actions in the linked site, as I recall.

Ian

 

[carel]

Thank you Ian
Josef