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  1. #1
    Mayday: Bluetooth won't connect or turn off. MBPro 2015 13" Crazy.
    There are other questions about this and not much in the way of answers. I have an early 2015 MBPro which has always worked fine with BT mouse and keyboard, but it suddenly not connecting at all to anything.

    Have tried the usual litany of remedies (deleting files in both PREFERENCES folder, the RESET thingie, a couple more alternatives, and no joy.

    Have recently erased SSD and reinstalled Mojave (twice) and restored from CCC and on 2nd occasion via a backup drive. No joy.

    I can't turn BT off (that button grayed out) and I'm about at end of rope. Can't buy a clue.

    All advice appreciated.

  2. #2
    Mayday: Bluetooth won't connect or turn off. MBPro 2015 13" Crazy.
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    56,599
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, Mojave
    Have you tried resetting the SMC? https://support.apple.com/en-us/HT201295

    If that doesn't work, try running Apple Diagnostics for your model MacBook Pro. https://support.apple.com/en-us/HT202731

    Let us know.

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