Finder doesn't recognise my icloud drive, even though it is enabled in preferences

[Andrew Brook]

I am new to this forum so hi. Hope I will be able to help as well as request help.

Yesterday I upgraded my icloud drive and can access all the uploaded documents online via a web browser. However, I thought I would be able to access them through finder on my imac (High Sierra 10.13.6). I have checked that the icloud drive is ticked in system preferences.

When I go to finder and choose icloud all I get is the notice that was there before I upgraded, telling me about icloud drive and with a link to upgrade. Could anyone suggest how I change this to be able to browse the icloud files? Changeing the view options makes the advert go away but does not show any files at all.

Thanks

Andrew

 

[IWT]

A warm welcome to Mac-Forums, Andrew.

You are looking in the wrong place.

Open Finder, then Finder Preferences, then Click on Sidebar. You will find iCloud Drive shown as one of the options available in the Sidebar. Check it.

Ian

 

[Andrew Brook]

Thank you, Ian.

I had already done that. The iCould Drive is listed in finder, directly under Recents. It is just that the main finder window doesn't display the folders / files that are stored in the cloud, just a message suggesting that I upgrade to iCloud Drive (which I have already done). I don't believe there is an option to upload a screenshot on macforum but if there is, please tell me how so I can do that.

thanks for your patience

 

[IWT]

upload a screenshot on macforum

There most certainly is. And by the way, no need to thank me for my patience, however much that is appreciated, that's why we give up our time here: to help if we can.

Take your screenshot. Click on here: . Then Choose File, then Upload File.



Let's see if these screenshots help.

What I don't quite follow is that if the iCloud Drive is shown in Finder like this:



When you Click on it, it should show you whatever is on that Drive.

Ian

 

[Andrew Brook]

I think I know what was happening. I upgraded from free storage to the next option up, but it still wasn't big enough for all my files. So I upgraded to the £7.99 (UK) price and now my files are, indeed, showing in the finder window. icloud has moved down the order from second (below recents) to another section just above desktop.

I'm not sure that this is why it is now showing, but worth considering if anyone else runs into this problem

 

[IWT]

Congratulations, Andrew.

Not only did you solve your own problem; probably helped future readers; but also mastered how to attach images in our Forums.

I would say that was a fair day's work

Ian