Images not loading on certain websites

[Randy B. Singer]

I have unfortunately tried that already and got the same results. Adobe flash is checked for that particular website.

I've seen this a few times too. This procedure seems to always remedy the problem:

Quit Safari and/or any other browsers you have.

Uninstall the copy of Flash that you have installed with this uninstaller:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

Download the full Flash installer from this Adobe site (instead of using System Preferences --> Flash or the get.adobe.com/flashplayer/ site):
http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
Use it to install a fresh copy of Flash Player.

Now make sure that Flash is enabled in Safari:
Choose Safari menu --> Preferences
Click the Security tab.
Make sure that Enable JavaScript is selected.
Make sure that Allow Plug-Ins is selected.
Next to Allow Plug-ins, choose Plug-in Settings
Select Adobe Flash Player in the far left column.
In the "When visiting other websites” drop down menu, choose ON.

 

[Rod]

Wow Randy, you are a font of knowledge on technical issues, I had heard a little about this myself but did not realize you would need to enable Flash for each site that required it.
MikeWRX90, Randy's solution albeit a little complicated might be the best answer to your problem.
I am a little surprised about the fan issue but I cannot see where you say which device you are using and although there is no doubt that Firefox uses more CPU resources than Safari overheating has never been a problem for me and I'm sitting on a verandah in 29 deg C in Bali Indonesia. My wife is running a 2011 MBP with the same browser and no overheating probs for her either.

 

[MikeWRX90]

I've seen this a few times too. This procedure seems to always remedy the problem:

Quit Safari and/or any other browsers you have.

Uninstall the copy of Flash that you have installed with this uninstaller:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

Download the full Flash installer from this Adobe site (instead of using System Preferences --> Flash or the get.adobe.com/flashplayer/ site):
http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
Use it to install a fresh copy of Flash Player.

Now make sure that Flash is enabled in Safari:
Choose Safari menu --> Preferences
Click the Security tab.
Make sure that Enable JavaScript is selected.
Make sure that Allow Plug-Ins is selected.
Next to Allow Plug-ins, choose Plug-in Settings
Select Adobe Flash Player in the far left column.
In the "When visiting other websites” drop down menu, choose ON.

Just tried this twice, and even restarted the computer once and still not working. I used the links you posted and everything. If I remember correctly, when this started happening, i went on the website and a certificate error popped up. I don't know if this is in relation to the problem or not.

 

[chscag]

If I remember correctly, when this started happening, i went on the website and a certificate error popped up. I don't know if this is in relation to the problem or not.

Now we're getting somewhere. Provide us with a link to this site so we can check it out. The certificate error may be coincidental or real. Certificates are stored in your local keychain file under Applications, Utilities, Keychain Access.app.

 

[MikeWRX90]

Now we're getting somewhere. Provide us with a link to this site so we can check it out. The certificate error may be coincidental or real. Certificates are stored in your local keychain file under Applications, Utilities, Keychain Access.app.

Its just an automotive blog called, www.jalopnik.com.

Check it out and let me know, and as i stated before weather.com has some broken images as well. Those are the only 2 sites as far as i know of.

 

[chscag]

Just checked out both sites and images are portraying OK for me. The fact that you were getting a certificate error on that site may indicate a problem with your keychain where the certificates are stored. Normally we recommend running first aid on your keychain from its menu. However, Apple has removed that capability starting with El Capitan. So if you're running El Capitan or Sierra, you can no longer try to repair the keychain with first aid. The only way to repair corrupt entries in the keychain is to remove them or remove the entire keychain and let the system create a new one. However, along with that comes difficulties as you will lose all your log on passwords and anything else stored in the keychain. Always backup before messing with the keychain.

 

[Slydude]

Its just an automotive blog called, www.jalopnik.com.

Check it out and let me know, and as i stated before weather.com has some broken images as well. Those are the only 2 sites as far as i know of.

I just tried that site and it seems to be working for me. No missing graphics on the pages I checked. I'm using Safari Version 10.0.2 (12602.3.10) as my primary browser. It also seems to work well in Chrome.

 

[MikeWRX90]

Just checked out both sites and images are portraying OK for me. The fact that you were getting a certificate error on that site may indicate a problem with your keychain where the certificates are stored. Normally we recommend running first aid on your keychain from its menu. However, Apple has removed that capability starting with El Capitan. So if you're running El Capitan or Sierra, you can no longer try to repair the keychain with first aid. The only way to repair corrupt entries in the keychain is to remove them or remove the entire keychain and let the system create a new one. However, along with that comes difficulties as you will lose all your log on passwords and anything else stored in the keychain. Always backup before messing with the keychain.

I just tried that site and it seems to be working for me. No missing graphics on the pages I checked. I'm using Safari Version 10.0.2 (12602.3.10) as my primary browser. It also seems to work well in Chrome.

I knew the sites would work for you guys since as i stated earlier in the thread that the sites work on my guest account and my iPhone/iPad. I never messed with any keychains which i find weird. How do I remove the keychains as you stated chscag? And what do you mean lose all my log on passwords? I never save them on here, i always just type them in every time to log in.

 

[chscag]

How do I remove the keychains as you stated chscag? And what do you mean lose all my log on passwords? I never save them on here, i always just type them in every time to log in.

If you're not using the keychain to store and create your passwords, then removing the entire keychain and rebooting will cause a new one to be rebuilt. However, that will mean creating a new Admin password. Be sure to make a backup before doing that. I do not recommend trying to edit or remove single entries from the Keychain Access file as that can cause problems if it's not done right.

 

[ferrarr]

Are we discussing Safari Keychain or Keychain separate from Safari?

 

[chscag]

Are we discussing Safari Keychain or Keychain separate from Safari?

Certificates are stored in the main system Keychain Access file. If he's getting a certificate error or rejection, it might be because the certificate has expired or the entry is corrupt. The Safari file only stores user names and passwords not certificates.

 

[MikeWRX90]

If you're not using the keychain to store and create your passwords, then removing the entire keychain and rebooting will cause a new one to be rebuilt. However, that will mean creating a new Admin password. Be sure to make a backup before doing that. I do not recommend trying to edit or remove single entries from the Keychain Access file as that can cause problems if it's not done right.

Ok, how do i make a backup? and what do you mean individual entries from the key chain access file? Can i just remove everything? I don't mind changing my admin password, thats not a big deal to me. If you could provide a step by step process on how to just reset everything on my keychain access, that would be great. I have a feeling this would solve the issue and its worth a shot.

 

[chscag]

When I say make a backup, I mean for you to backup everything. We recommend cloning your hard drive to an external hard drive since that method renders the backup bootable. Both Carbon Copy Cloner and SuperDuper software can be used for that method. Another way to backup everything is to use Time Machine, however, Time Machine backups can not be booted which means you would have to install the operating system first and then restore. (That's if something goes wrong and you can't boot.)

It's easier to remove the entire keychain file rather than edit out certificates especially since we're not sure which one if any is the culprit.

1. The keychain file is located in your user library which is hidden: Macintosh HD/Users/your user name/Library/keychains

2. You must first unhide your user library file. This is the easiest way to do that: Open your terminal app. (Applications, Utilities, terminal.app) type the following or copy this into the terminal and then press enter: chflags nohidden ~/library/

3. Close the terminal. Now your user library will be visible. Navigate to it following the bolded in 1. Drag the keychains file to the trash but DO NOT empty the trash.

4. Restart your Mac. Let us know if that resolves it. Don't forget to backup first!

 

[MikeWRX90]

When I say make a backup, I mean for you to backup everything. We recommend cloning your hard drive to an external hard drive since that method renders the backup bootable. Both Carbon Copy Cloner and SuperDuper software can be used for that method. Another way to backup everything is to use Time Machine, however, Time Machine backups can not be booted which means you would have to install the operating system first and then restore. (That's if something goes wrong and you can't boot.)

It's easier to remove the entire keychain file rather than edit out certificates especially since we're not sure which one if any is the culprit.

1. The keychain file is located in your user library which is hidden: Macintosh HD/Users/your user name/Library/keychains

2. You must first unhide your user library file. This is the easiest way to do that: Open your terminal app. (Applications, Utilities, terminal.app) type the following or copy this into the terminal and then press enter: chflags nohidden ~/library/

3. Close the terminal. Now your user library will be visible. Navigate to it following the bolded in 1. Drag the keychains file to the trash but DO NOT empty the trash.

4. Restart your Mac. Let us know if that resolves it. Don't forget to backup first!

Believe it or not, the problem is resolved! After doing this its all fixed. Thanks so much! Now what do i do about the keychain file that is in the trash? Can it be emptied with that in it?

 

[chscag]

Let's leave it in the trash for a few days or you can drag it from the trash and store it on your desktop or someplace that doesn't interfere. Then if things keep going OK, you can finally trash it for good.

 

[MikeWRX90]

Let's leave it in the trash for a few days or you can drag it from the trash and store it on your desktop or someplace that doesn't interfere. Then if things keep going OK, you can finally trash it for good.

Ok sounds good. Thanks once again, i apprieciate it!